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cannot restore bookmarks

  • 2 uphendule
  • 1 inale nkinga
  • 980 views
  • Igcine ukuphendulwa ngu Jim

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When I reopened Firefox 60 all of my Bookmarks were gone 10 minutes after I closed Firefox. I tried to restore them from the Import and Backup Tab but was shown a message "Unable to process the backup file". This message appeared on every attempt trying all of 15 backups on the list. Google search led me to more useless information as to how to solve the problem. I then found all my old .jsonlz4 file and tried to restore them using the "choose file" option on the Import and Backup Tab. This did not work an I do not know why. Can anyone tell me how to restore my Bookmarks? Why doesn't the Firefox Restore Tab work?

Isisombululo esikhethiwe

You usually get this error message when the places.sqlite file is corrupted.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

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All Replies (2)

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Isisombululo Esikhethiwe

You usually get this error message when the places.sqlite file is corrupted.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

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I removed the 2 places.sqlite files, restarted Firefox an viola! my bookmarks are back. Thanks a lot for your help. Jim