Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Won't allow me to change from Yahoo to Google for default browser even after setting it in preference.

  • 4 uphendule
  • 1 inale nkinga
  • 37 views
  • Igcine ukuphendulwa ngu James

more options

I have changed from the default of yahoo to google for my default browser. I even restarted Firefox and my Macbook air but it still won't change. I am very against yahoo and it constantly messes up my research. I am running the new Firefox Quantum 59.0.2.

Please let me know if anyone has been able to fix this problem.

Thank you

I have changed from the default of yahoo to google for my default browser. I even restarted Firefox and my Macbook air but it still won't change. I am very against yahoo and it constantly messes up my research. I am running the new Firefox Quantum 59.0.2. Please let me know if anyone has been able to fix this problem. Thank you

Isisombululo esikhethiwe

Sorry to hear that, I think you'll be able to get rid of that easily. So here is how we do it:

  1. Mainly, the problem always occurs cause of adware/malware. Firstly, follow this guide - http://mzl.la/1xKt2ap
  2. Remove anything suspicious to you (maybe you didn't install an extension or a toolbar program) from both browser extension page and your operating system's installed programs directory.
  3. You can scan your pc with any freeware anti-adware/malware tools if you want to.

Now, if all this fail, try resetting everything to defaults- https://goo.gl/9iH8U1 Before resetting make sure you're set up for sync -https://goo.gl/nsv3Yv otherwise, you'll lose your valuables.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

more options

Isisombululo Esikhethiwe

Sorry to hear that, I think you'll be able to get rid of that easily. So here is how we do it:

  1. Mainly, the problem always occurs cause of adware/malware. Firstly, follow this guide - http://mzl.la/1xKt2ap
  2. Remove anything suspicious to you (maybe you didn't install an extension or a toolbar program) from both browser extension page and your operating system's installed programs directory.
  3. You can scan your pc with any freeware anti-adware/malware tools if you want to.

Now, if all this fail, try resetting everything to defaults- https://goo.gl/9iH8U1 Before resetting make sure you're set up for sync -https://goo.gl/nsv3Yv otherwise, you'll lose your valuables.

Okulungisiwe ngu Sajjad Bin Samad

more options

Is it that the default will not change, or the default changes back?

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

more options

Sajjad Bin Samad said

Before resetting make sure you're set up for sync -https://goo.gl/nsv3Yv otherwise, you'll lose your valuables.

Sync is not meant as a backup service.

I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

more options

trevwood84 said

I have changed from the default of yahoo to google for my default browser.

Yahoo and Google in this case are search engines as Firefox is a web browser.

Yahoo is not included as one of the default choices of search engines Firefox can come with anymore as of Firefox 59.0 (and I think 52.7.x esr). You have to actually install the Yahoo search engine if you want to still have it as a option.

https://hg.mozilla.org/releases/mozilla-release/rev/a46d7b315f70

Little public information on the real reason(s) however Mozilla and Yahoo have been in a legal dispute for over four months now. https://blog.mozilla.org/blog/2017/12/05/mozilla-files-cross-complaint-against-yahoo-holdings-and-oath/

Okulungisiwe ngu James