Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why did you install the new FF when I had auto turned off??

  • 1 baphendule
  • 1 inale nkinga
  • 30 views
  • Igcine ukuphendulwa ngu Shadow110

more options

Why did Moz, without my permission, last night "upgrade" my firefox to V59. I did not want you to do that! This is very disrespectful. Why not say, uprade by [date] or FF won't be secure, and leave it up to me, as I have set 'notify but dont install' set.

I was having no problem with FF V57, unlike a similar poster who said FF crashed and came back auto-updated. I turned off my computer normally last evening, and this morning, the 'puter started up with V59, and asking for my keychain pw. I've NEVER used that pw except when installing and it took a half an hour to find it, meanwhile MY COMPUTER WAS UNUSEABLE BECAUSE THAT KEYCHAIN BOX WOULD NOT CLOSE. I COULDN'T EVEN CHECK MY EMAIL. Or browse what a keychain is.

I'm angry at Moz right now. I'm considering returning to Safari. Now I have to do several things manually since the addons don't work in V59 and the supposed replacement either does not work or is so hard to figure out that you need to be a programmer just to use it (form fill, not updated since january and numerous problem posts). Author's response: Then reinstall V56. LIke I would if I could. Form fill should be part of the browser, not an add on.

Why did Moz, without my permission, last night "upgrade" my firefox to V59. I did not want you to do that! This is very disrespectful. Why not say, uprade by [date] or FF won't be secure, and leave it up to me, as I have set 'notify but dont install' set. I was having no problem with FF V57, unlike a similar poster who said FF crashed and came back auto-updated. I turned off my computer normally last evening, and this morning, the 'puter started up with V59, and asking for my keychain pw. I've NEVER used that pw except when installing and it took a half an hour to find it, meanwhile MY COMPUTER WAS UNUSEABLE BECAUSE THAT KEYCHAIN BOX WOULD NOT CLOSE. I COULDN'T EVEN CHECK MY EMAIL. Or browse what a keychain is. I'm angry at Moz right now. I'm considering returning to Safari. Now I have to do several things manually since the addons don't work in V59 and the supposed replacement either does not work or is so hard to figure out that you need to be a programmer just to use it (form fill, not updated since january and numerous problem posts). Author's response: Then reinstall V56. LIke I would if I could. Form fill should be part of the browser, not an add on.

All Replies (1)

more options

Hi, sorry you had issues and were inconvenienced. Firefox Volunteer Support can not make changes to Firefox nor does Support do developing. You can still make your self heard here : To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/ or for add-ons https://discourse.mozilla.org/c/add-ons

Firefox is set to update to apply security fixes and updates as well as fix issues that are causing problems. You can check what each version update gets :

Please see this for Form Fill :

At release of Quantum 57 there were at least 3 extensions of each kind available. Now there are more and more.

Please let us know if this solved your issue or if need further assistance.