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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I AM BEING PREVETED FROM OPENNING AN ACCOUNT BECUSE SOMEONE BELIEVES I AM A CHILD . I AM 69, BORN

  • 2 uphendule
  • 1 inale nkinga
  • 21 views
  • Igcine ukuphendulwa ngu jscher2000

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I HAD A FIREFOX ACCOUNT ON A PREVIOUS PC. BUT NOW I AM TRYING TO DOWNLOAD IT TO THIS PC AND I AM GETTING A MESSAGE THAT FIREFOX DOES NOT OPEN ACCOUNTS FOR CHILDREN. I DON'T KNOW WHERE THIS COMING FROM: THERE ARE NO CHILDREN IN MY HOME. I WANT KNOW WHAT IT TAKES FOR ME TO GET AN ACCOUNT WITH FUREFOX?


edit: no need for dob.

Okulungisiwe ngu James

All Replies (2)

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Hi, sorry having a issue. If you were not did not know using all caps is considered shouting on the internet.

I will give you what I have on Sync :

Please note that Firefox Support has no access to anything to do with Sync. Or contact with data or login/accounts. In the below URL at the bottom is Contact for bugzilla. Please use that contact as it directs to make a account and describe the issue you are having. Then wait. There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Again sorry having problems but bugzilla will help you.

Please let us know if this solved your issue or if need further assistance.

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This sometimes happens if you accidentally type the wrong year for your year of birth. I don't know if your email address is now permanently blocked or whether it will clear up over time.

Note that you do not need a Firefox Account to browse websites. This article describes some of the optional services it would be useful for: Access Mozilla Services with a Firefox Account.