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Firefox crashes

Kuphostiwe

Firefox keep crashing although I have tried refresh Firefox and safe mode.

Report id :df83aec8-9382-45f9-aef1-448bdfffd484

Firefox keep crashing although I have tried refresh Firefox and safe mode. Report id :df83aec8-9382-45f9-aef1-448bdfffd484

Eminye Imininingwane Yohlelo

Fakela amapulagi

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; HCTE; rv:11.0) like Gecko

Eminye Imininingwane

Application Basics
------------------
Name: Firefox
Version: 59.0.1
Build ID: 20180315233128
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0
OS: Windows_NT 6.1
Multiprocess Windows: 1/1 (Enabled by default)
Web Content Processes: 1/4
Stylo: content = true (enabled by default), chrome = false (disabled by default)
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: true
Crash Reports for the Last 3 Days
---------------------------------
Report ID: bp-afb571fd-756e-4d59-8b0c-eb0620180325
Submitted: 2 minutes ago
Report ID: bp-814c39e3-197b-4cd5-9d60-f174a1180325
Submitted: 2 minutes ago
Report ID: bp-7b60ef80-e713-417f-9afa-44e321180325
Submitted: 3 minutes ago
Report ID: bp-05cdb742-98f6-4f33-8778-150fc0180325
Submitted: 10 minutes ago
Report ID: bp-85b720ab-484c-42ea-b36c-fe93e1180325
Submitted: 19 minutes ago
Report ID: bp-a5f3e419-25bc-4967-9394-d26d30180325
Submitted: 20 minutes ago
All Crash Reports (including 72 pending crashes in the given time range)
Firefox Features
----------------
Name: Activity Stream
Version: 2018.02.17.0026-173e2795
ID: activity-stream@mozilla.org
Name: Application Update Service Helper
Version: 2.0
ID: aushelper@mozilla.org
Name: Firefox Screenshots
Version: 25.0.0
ID: screenshots@mozilla.org
Name: Follow-on Search Telemetry
Version: 0.9.6
ID: followonsearch@mozilla.com
Name: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org
Name: Photon onboarding
Version: 1.0
ID: onboarding@mozilla.org
Name: Pocket
Version: 1.0.5
ID: firefox@getpocket.com
Name: Shield Recipe Client
Version: 80
ID: shield-recipe-client@mozilla.org
Name: Web Compat
Version: 1.1
ID: webcompat@mozilla.org
Extensions
----------
Name: ADB Helper
Version: 0.12.0
Enabled: false
ID: adbhelper@mozilla.org
Name: Adblock Plus
Version: 3.0.2
Enabled: false
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Valence
Version: 0.3.8
Enabled: false
ID: fxdevtools-adapters@mozilla.org
Security Software
----------------- Type:
Type:
Type:
Graphics
--------
Features
Compositing: Basic
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
DirectWrite: true (6.2.9200.22164)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 520
Vendor ID: 0x8086
Device ID: 0x1916
Driver Version: 20.19.15.4483
Driver Date: 7-1-2016
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Subsys ID: 00000000
RAM: Unknown
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: cairo
Decision Log
HW_COMPOSITING:
blocked by runtime: Acceleration blocked by safe-mode
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled
GPU_PROCESS:
blocked by runtime: Safe-mode is enabled
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: ANGLE is disabled
OMTP:
blocked by runtime: OMTP blocked by safe-mode
Media
-----
Audio Backend: wasapi
Max Channels: 2
Preferred Channel Layout: stereo
Preferred Sample Rate: 48000
Output Devices
Name: Group
Speakers (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_50F4&SUBSYS_103C80FF&REV_1001\4&1a51f8b3&0&0001
Headphones (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_50F4&SUBSYS_103C80FF&REV_1001\4&1a51f8b3&0&0001
Input Devices
Name: Group
External Microphone (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_50F4&SUBSYS_103C80FF&REV_1001\4&1a51f8b3&0&0001
Stereo Mix (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_50F4&SUBSYS_103C80FF&REV_1001\4&1a51f8b3&0&0001
Internal Microphone (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_50F4&SUBSYS_103C80FF&REV_1001\4&1a51f8b3&0&0001
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.download.folderList: 0
browser.download.manager.alertOnEXEOpen: true
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20180315233128
browser.startup.homepage_override.buildID: 20180315233128
browser.startup.homepage_override.mstone: 59.0.1
browser.tabs.crashReporting.includeURL: true
browser.tabs.remote.autostart.2: true
browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0
browser.urlbar.lastSuggestionsPromptDate: 20170817
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
dom.ipc.processCount.web: 4
dom.push.userAgentID: 986554955be344729ed6418fc5c05a2a
extensions.lastAppVersion: 59.0.1
font.internaluseonly.changed: true
gfx.crash-guard.d3d11layers.appVersion: 56.0
gfx.crash-guard.d3d11layers.deviceID: 0x1916
gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4483
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
layers.mlgpu.sanity-test-failed: false
media.benchmark.vp9.fps: 165
media.benchmark.vp9.versioncheck: 3
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1511485918
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20180315233128
media.gmp-manager.lastCheck: 1521868077
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1508825716
media.gmp-widevinecdm.version: 1.4.8.1008
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.webrtc.debug.log_file: C:\Users\cezytai\AppData\Local\Temp\WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1521518541
places.history.expiration.transient_current_max_pages: 130143
plugin.disable_full_page_plugin_for_types: application/pdf
plugins.ctprollout.cohort: test
plugins.ctprollout.cohortSample: 0.449060
print.printer_Foxit_PhantomPDF_Printer.print_bgcolor: false
print.printer_Foxit_PhantomPDF_Printer.print_bgimages: false
print.printer_Foxit_PhantomPDF_Printer.print_duplex: -437918235
print.printer_Foxit_PhantomPDF_Printer.print_edge_bottom: 0
print.printer_Foxit_PhantomPDF_Printer.print_edge_left: 0
print.printer_Foxit_PhantomPDF_Printer.print_edge_right: 0
print.printer_Foxit_PhantomPDF_Printer.print_edge_top: 0
print.printer_Foxit_PhantomPDF_Printer.print_evenpages: true
print.printer_Foxit_PhantomPDF_Printer.print_footercenter:
print.printer_Foxit_PhantomPDF_Printer.print_footerleft: &PT
print.printer_Foxit_PhantomPDF_Printer.print_footerright: &D
print.printer_Foxit_PhantomPDF_Printer.print_headercenter:
print.printer_Foxit_PhantomPDF_Printer.print_headerleft: &T
print.printer_Foxit_PhantomPDF_Printer.print_headerright: &U
print.printer_Foxit_PhantomPDF_Printer.print_in_color: true
print.printer_Foxit_PhantomPDF_Printer.print_margin_bottom: 0.5
print.printer_Foxit_PhantomPDF_Printer.print_margin_left: 0.5
print.printer_Foxit_PhantomPDF_Printer.print_margin_right: 0.5
print.printer_Foxit_PhantomPDF_Printer.print_margin_top: 0.5
print.printer_Foxit_PhantomPDF_Printer.print_oddpages: true
print.printer_Foxit_PhantomPDF_Printer.print_orientation: 0
print.printer_Foxit_PhantomPDF_Printer.print_page_delay: 50
print.printer_Foxit_PhantomPDF_Printer.print_paper_data: 1
print.printer_Foxit_PhantomPDF_Printer.print_paper_height: 11.00
print.printer_Foxit_PhantomPDF_Printer.print_paper_name:
print.printer_Foxit_PhantomPDF_Printer.print_paper_size_unit: 0
print.printer_Foxit_PhantomPDF_Printer.print_paper_width: 8.50
print.printer_Foxit_PhantomPDF_Printer.print_resolution: 600
print.printer_Foxit_PhantomPDF_Printer.print_reversed: false
print.printer_Foxit_PhantomPDF_Printer.print_scaling: 1.00
print.printer_Foxit_PhantomPDF_Printer.print_shrink_to_fit: true
print.printer_Foxit_PhantomPDF_Printer.print_to_file: false
print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_bottom: 0
print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_left: 0
print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_right: 0
print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_top: 0
privacy.cpd.cookies: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.sanitize.timeSpan: 0
security.sandbox.content.tempDirSuffix: {b6a12faf-271a-41e6-87d8-a6c8bc6b4886}
services.sync.declinedEngines: history
services.sync.engine.history: false
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1521957662
services.sync.lastSync: Sun Mar 25 2018 16:00:07 GMT+0800 (Malay Peninsula Standard Time)
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1520141915
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Accessible Handler Used: true
Accessibility Instantiator:
Library Versions
----------------
NSPR
Expected minimum version: 4.18
Version in use: 4.18
NSS
Expected minimum version: 3.35
Version in use: 3.35
NSSSMIME
Expected minimum version: 3.35
Version in use: 3.35
NSSSSL
Expected minimum version: 3.35
Version in use: 3.35
NSSUTIL
Expected minimum version: 3.35
Version in use: 3.35
Experimental Features
---------------------
Sandbox
-------
Content Process Sandbox Level: 4
Effective Content Process Sandbox Level: 4
Internationalization & Localization
-----------------------------------
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]

FredMcD
  • Top 10 Contributor
4267 izisombululo 59839 izimpendulo
Kuphostiwe

Note to Sumo's: Crash reports listed in More System Details.

zytai There are 72 pending crash reports.


Product Firefox Release Channel release Version 59.0.1 Build ID 20180315233128 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-afb571fd-756e-4d59-8b0c-eb0620180325 bp-814c39e3-197b-4cd5-9d60-f174a1180325 bp-7b60ef80-e713-417f-9afa-44e321180325 bp-05cdb742-98f6-4f33-8778-150fc0180325

Signature: style::properties::LonghandId::parse_value

FwcWsp64.dll = Microsoft Internet Security

This is for Sumo's Related Bugs 1388442 RESOLVED WORKSFORME Stylo: Crash in style::properties::LonghandId::parse_value

Note to Sumo's: Crash reports listed in More System Details. '''zytai''' There are 72 pending crash reports. -------------- Product Firefox Release Channel release Version 59.0.1 Build ID 20180315233128 OS Windows 7 OS Version 6.1.7601 Service Pack 1 bp-afb571fd-756e-4d59-8b0c-eb0620180325 bp-814c39e3-197b-4cd5-9d60-f174a1180325 bp-7b60ef80-e713-417f-9afa-44e321180325 bp-05cdb742-98f6-4f33-8778-150fc0180325 Signature: style::properties::LonghandId::parse_value FwcWsp64.dll = Microsoft Internet Security This is for Sumo's Related Bugs 1388442 RESOLVED WORKSFORME Stylo: Crash in style::properties::LonghandId::parse_value

Okulungisiwe ngu FredMcD

FredMcD
  • Top 10 Contributor
4267 izisombululo 59839 izimpendulo
Kuphostiwe
Perform a System File Check to fix corrupted system files '''Win 7, 8, 10, Vista:''' https://support.microsoft.com/en-us/kb/929833 '''Win XP:''' https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93