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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My bookmarks won't import from the last backup, and they aren't showing up on my computer.

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Running firefox 45.7.0

My bookmarks have disappeared from the browser, but the library --> import and backup --> restore shows backups from the past many many days. However, when I try to restore from a backup, I get an error that says "Unable to process the backup file."

Isisombululo esikhethiwe

I signed out of firefox, saving my 'bookmarks' backup to the desktop, then rebooted and suddenly all my bookmarks and profile is back how it is supposed to be. So strange. thank you

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

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Do you know why the bookmarks disappeared?

Did you try to restore using other backups?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?

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Isisombululo Esikhethiwe

I signed out of firefox, saving my 'bookmarks' backup to the desktop, then rebooted and suddenly all my bookmarks and profile is back how it is supposed to be. So strange. thank you

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Might have been a corrupt file that was removed. Good going.

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You get this error when places.sqlite is corrupted. Sometimes Firefox notices this after a few starts and create a new places.sqlite file and restores the bookmarks from a recent JSON backup (bookmarkbackups folder). You lose the history when this happens and the old places.sqlite is renamed to places.sqlite.corrupt.