Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Youtube stopped working correctly left click now does nothing but freeze Feb 2018

  • 1 baphendule
  • 8 zinale nkinga
  • 122 views
  • Igcine ukuphendulwa ngu Mkll

more options

Suddenly 9 February you tube no longer working on firefox (working on opera properly) left click freezes youtube. Cant find any help when doing searches everything related is several years old and not doing anything to correct problem.

Firefox did an update and then this issue.

Enjoy firefox but will have to migrate to another browser cannot do any you tube searches.....sigh.

Suddenly 9 February you tube no longer working on firefox (working on opera properly) left click freezes youtube. Cant find any help when doing searches everything related is several years old and not doing anything to correct problem. Firefox did an update and then this issue. Enjoy firefox but will have to migrate to another browser cannot do any you tube searches.....sigh.

Isisombululo esikhethiwe

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.


ALTERNATIVELY:

This is a known performance issue with the new Material Design of YouTube. Open a new private tab in Firefox and load the same video. In the top right corner of YouTube UI click on vertical 3-dots (left of SIGN IN). Choose to switch back to old YouTube design. Now the page should load instantly. If it does, you can switch back to old design on your main YouTube account too.

I believe there are elements that aren't currently supported by Firefox, so it uses a workaround to display YouTube, but this comes at the cost of performance. Placing your computer to high performance mode might help little bit if it is currently being throttled.

If this solved your problem, please mark as solution.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.


ALTERNATIVELY:

This is a known performance issue with the new Material Design of YouTube. Open a new private tab in Firefox and load the same video. In the top right corner of YouTube UI click on vertical 3-dots (left of SIGN IN). Choose to switch back to old YouTube design. Now the page should load instantly. If it does, you can switch back to old design on your main YouTube account too.

I believe there are elements that aren't currently supported by Firefox, so it uses a workaround to display YouTube, but this comes at the cost of performance. Placing your computer to high performance mode might help little bit if it is currently being throttled.

If this solved your problem, please mark as solution.

Okulungisiwe ngu Mkll