X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

why does firefox crash so frequently. at least 3-5 times per day of use. Increasing over time.https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b

Kuphostiwe

https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-c5e51dc1-9393-48e5-bf09-fb90b0180124 https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-7fb99764-b1e7-4c92-9c20-9c6e00180108 https://crash-stats.mozilla.com/report/index/bp-2d97a517-43c4-4eab-85bd-4771f0180108 https://crash-stats.mozilla.com/report/index/bp-a154ce17-2962-431b-b246-0d1da0180103 These are some of the 9 crashes that a report was submitted. Many times I just shut down due to frustration at the multiplicity of crashes. I have work interviews coming up and don't want the system crashing in the midst. Please, I have sent remarks on several crash reports along with my email address an have heard nothing in response. Please educate me on what I may do to keep this from happening. HELP PLEASE?!?!? and Thank you!

https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-c5e51dc1-9393-48e5-bf09-fb90b0180124 https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-7fb99764-b1e7-4c92-9c20-9c6e00180108 https://crash-stats.mozilla.com/report/index/bp-2d97a517-43c4-4eab-85bd-4771f0180108 https://crash-stats.mozilla.com/report/index/bp-a154ce17-2962-431b-b246-0d1da0180103 These are some of the 9 crashes that a report was submitted. Many times I just shut down due to frustration at the multiplicity of crashes. I have work interviews coming up and don't want the system crashing in the midst. Please, I have sent remarks on several crash reports along with my email address an have heard nothing in response. Please educate me on what I may do to keep this from happening. HELP PLEASE?!?!? and Thank you!

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.10
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Version 5.41.3.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Motive Mac Client Downloader
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 28.0 r0
  • 5.1.40728.0

Isisebenziso

  • Firefox 48.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:48.0) Gecko/20100101 Firefox/48.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/48.0.2/Darwin/en-US/

Izandiso

  • Adblock Plus 2.8.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • DuckDuckGo Plus 1.1.5 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Firefox Hello 3.0.0 (loop@mozilla.org)
  • Fixing the geo timeline 1.0 (timecop@mozilla.com)
  • Ghostery 8.0.3.1 (firefox@ghostery.com)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Privacy Badger 2017.3.28 (jid1-MnnxcxisBPnSXQ-eff@jetpack)
  • Websense Helper 2.0 (websensehelper@mozilla.org)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x0126
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
philipp
  • Top 25 Contributor
  • Moderator
5320 izisombululo 23501 izimpendulo
Kuphostiwe

hi, unfortunately you're on Mac OS X 10.7, which we dropped support for a while ago already. are you able to update your device to macos 10.9 or newer, so you'd be able to receive the latest firefox with all fixes? Firefox support has ended for Mac OS X 10.6, 10.7 and 10.8

hi, unfortunately you're on Mac OS X 10.7, which we dropped support for a while ago already. are you able to update your device to macos 10.9 or newer, so you'd be able to receive the latest firefox with all fixes? [[Firefox support has ended for Mac OS X 10.6, 10.7 and 10.8]]

Umnikazi wombuzo

Thank you for taking the time to answer my query. I thought this might be the issue-but WHY is there no support for this version? Not everyone can afford to upgrade. So why is this version not supported? I can't believe I am the only person having this issue. I'm not sure if I must pay for the 10.9 upgrade? or how to do this buy a new computer? Yes, I am computerly challenged. Can you assist with this?

Thank you for taking the time to answer my query. I thought this might be the issue-but WHY is there no support for this version? Not everyone can afford to upgrade. So why is this version not supported? I can't believe I am the only person having this issue. I'm not sure if I must pay for the 10.9 upgrade? or how to do this buy a new computer? Yes, I am computerly challenged. Can you assist with this?
philipp
  • Top 25 Contributor
  • Moderator
5320 izisombululo 23501 izimpendulo
Kuphostiwe

hi, please see the support link from before about updating 10.7 to el capitan - i don't think that apple is charging for those updates.

hi, please see the support link from before about updating 10.7 to el capitan - i don't think that apple is charging for those updates.
James
  • Top 25 Contributor
  • Moderator
1600 izisombululo 11319 izimpendulo
Kuphostiwe

wwerider said

but WHY is there no support for this version? =

Firefox 48.0.2 was made EOL when Firefox 49.0 was Released.

Actually the most up to date version (to still run on OSX 10.6/10.7/10.8) with security fixes was actually Firefox 45.9.0esr and not 48.0.2.

http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/ http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/en-US/

The Firefox 48.0.2 was released August 24, 2016 and is missing several security updates that the Firefox 45.9.0esr released on April 19, 2017 has.

''wwerider [[#answer-1069093|said]]'' <blockquote>but WHY is there no support for this version? = </blockquote> Firefox 48.0.2 was made EOL when Firefox 49.0 was Released. Actually the most up to date version (to still run on OSX 10.6/10.7/10.8) with security fixes was actually Firefox '''45.9.0'''esr and not 48.0.2. http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/ http://archive.mozilla.org/pub/firefox/releases/45.9.0esr/mac/en-US/ The [https://www.mozilla.org/firefox/48.0.2/releasenotes/ Firefox 48.0.2 was released August 24, 2016] and is missing several security updates that the [https://www.mozilla.org/en-US/firefox/45.9.0/releasenotes/ Firefox 45.9.0esr released on April 19, 2017] has.