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Firefox version 57.0.4 - Policy violation error from symantec during firefox launch, crash reporter & data upload & health reporter is disabled. Please suggest.

  • 5 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu FredMcD

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I am working on packaging Mozilla Firefox 57.0.4 ESR. Disabled data upload, crash reporter and health reporter using configuration file. During the launch of firefox I am seeing a popup from antivirus software that uploading data is disabled using firefox. What exactly Firefox is trying to upload and how can I disable it? I had used the same configuration settings earlier version with no issues. Please suggest. Thanking you in advance.

All Replies (5)

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Mozilla Firefox 57.0.4 ESR Doesn't exist!

Current ESR is 52 and later this year the next ESR version will be 60.

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ohh sorry, its Firefox 57.0.4 RR not ESR.

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I would first investigate your A/V as that message came from it.

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Where in Firefox so you see Firefox 57.0.4 RR ??

Is that a custom build of Firefox, which might be noted in the About Firefox window which is available from the Help menu. I have never before heard of a RR version, sorry.

Please provide a screenshot of that Firefox 57.0.4 RR designation.

See this support article about creating a screenshot. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.