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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox on startup checks for updates, and won't load pages until that process ends..

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  • Igcine ukuphendulwa ngu Mkll

relentless-coder
relentless-coder
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Hi,

The issue is that whenever firefox starts, it starts checking for updates, and that process prevents pages from being loaded. I am okay if it takes a few seconds, but I have to wait for minutes before I can access any webpage.

Kindly, let me know what can I do fix it.

Hi, The issue is that whenever firefox starts, it starts checking for updates, and that process prevents pages from being loaded. I am okay if it takes a few seconds, but I have to wait for minutes before I can access any webpage. Kindly, let me know what can I do fix it.

All Replies (1)

Mkll
Mkll
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.