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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Mozila Crash Reporter

  • 2 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

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Crash ID: bp-0fa1600b-ddf3-4c8e-8fd7-1b5ac1180106

Crash ID: bp-0fa1600b-ddf3-4c8e-8fd7-1b5ac1180106

All Replies (2)

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Product Firefox Release Channel release Version 57.0.4 Build ID 20180103231032 OS Windows 10 OS Version 10.0.15063

bp-0fa1600b-ddf3-4c8e-8fd7-1b5ac1180106 Signature: mozilla::CacheDataAppendElement

This is for Sumo's Related Bugs 1276488 REOPENED --- XPCOM Startup crashes in nsTArray_Impl<T>::AppendElement<T> | mozilla::Preferences::AddBoolVarCache, due to problems reading greprefs.js from the omnijar

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia