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Browser crashed, sessions lost, manager won't restore; Help!

Kuphostiwe

57.0.4 Browser crashed, Recently closed tabs and Recently closed windows are gone, blindsided by the updated FF version. I installed a new Mysession manager plugin but that doesn't restore the ones I lost. Where are the old sessions stored and how can I restore them? The browser is not offering that function any longer! Please understand I'm not a developer or programmer and complex solutions don't work for me.

57.0.4 Browser crashed, Recently closed tabs and Recently closed windows are gone, blindsided by the updated FF version. I installed a new Mysession manager plugin but that doesn't restore the ones I lost. Where are the old sessions stored and how can I restore them? The browser is not offering that function any longer! Please understand I'm not a developer or programmer and complex solutions don't work for me.

Okulungisiwe ngu germeten

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 28.0 r0

Isisebenziso

  • Firefox 57.0.4
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:57.0) Gecko/20100101 Firefox/57.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/57.0.4/Linux/en-US/

Izandiso

  • AdBlocker for YouTube™ 0.2.8 (jid1-q4sG8pYhq8KGHs@jetpack)
  • AdBlocker for YouTube™ Video 0.1.5 (jid1-w4wG5nJhx4LJZr@jetpack)
  • Awesome Screenshot - Capture, Annotate & More 3.0.21 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack)
  • Easy Screenshot 3.57 (easyscreenshot@mozillaonline.com)
  • Explain and Send Screenshots 9.1.1.7 ({2b5916ef-4e9b-433c-b744-37b23c511516})
  • Flash and Video Download 3.0.5 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a})
  • FoxyProxy Standard 6.2 (foxyproxy@eric.h.jung)
  • MySessions 2.4.5 (balyaev@gmail.com)
  • Rotate and Zoom Image 1.4 (rotate-and-zoom-image@mikk.cz)
  • S3.Translator 6.14 (s3google@translator)
  • uBlock Origin 1.14.22 (uBlock0@raymondhill.net)
  • Video DownloadHelper 7.1.1 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • AddThis 3.6.5.2 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79}) (Akusebenzi)
  • Session Manager 0.8.1.13 ({1280606b-2510-4fe0-97ef-9b5a22eafe30}) (Akusebenzi)
  • Tab Session Manager 1.8.0 (Tab-Session-Manager@sienori) (Akusebenzi)
  • YouTube No Buffer 0.1.7 (jid0-zxGf4jM5hHg1dJ5Gf1H7NfFfe76@jetpack) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) G33
  • adapterDeviceID: Mesa DRI Intel(R) G33
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • crashGuards: []
  • driverDate:
  • driverVersion: 1.4 Mesa 17.0.7
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'name': u'HW_COMPOSITING', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}]}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'name': u'OPENGL_COMPOSITING', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}]}, {u'status': u'unavailable', u'description': u'WebRender', u'name': u'WEBRENDER', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}]}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'CairoUseXRender': 0, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: FEATURE_FAILURE_OPENGL_1 * Exhausted GL driver options.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * Refused to create WebGL2 context because of blacklist entry: FEATURE_FAILURE_OPENGL_1
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha

Umnikazi wombuzo

Also, why do you guys make yourselves so difficult to reach for support? When a computer is acting up, the website password & login hurdles you create are often insurmountable. An email address would be much more user-friendly.

Also, why do you guys make yourselves so difficult to reach for support? When a computer is acting up, the website password & login hurdles you create are often insurmountable. An email address would be much more user-friendly.
cor-el
  • Top 10 Contributor
  • Moderator
17476 izisombululo 157949 izimpendulo
Kuphostiwe

Firefox uses the sessionstore.jsonlz4 file in the profile folder to store session data. The sessionstore.jsonlz4 file is only present when Firefox is closed. The sessionstore.jsonlz4 file is created from recovery.jsonlz4 when you close Firefox and is removed and copied to previous.jsonlz4 when you start Firefox to make is possible to restore the session at any time.

Backup the session files in the sessionstore-backups folder in the Firefox Profile Folder to make sure not to lose possible important session data. Do NOT close Firefox when Firefox is already running.

You will normally find these files in the sessionstore-backups folder:

  • previous.jsonlz4 (cleanBackup: copy of sessionstore.jsonlz4 from previous session that was loaded successfully)
  • recovery.jsonlz4 (latest version of sessionstore.jsonlz4 written during runtime)
  • recovery.baklz4 (previous version of sessionstore.jsonlz4 written during runtime)
  • upgrade.jsonlz4-<build_id> (backup created during an upgrade of Firefox)

You can copy a file from the sessionstore-backups folder to the main profile and rename the file to sessionstore.jsonlz4 to replace the current file (make sure to backup the current sessionstore.jsonlz4).

Firefox 56+ releases compress the files in the sessionstore-backups folder and sessionstore.jsonlz4 with LZ4 (.jsonlz4 instead of .js), so it is no longer easy to inspect them.

See also:

Firefox uses the sessionstore.jsonlz4 file in the profile folder to store session data. The sessionstore.jsonlz4 file is only present when Firefox is closed. The sessionstore.jsonlz4 file is created from recovery.jsonlz4 when you close Firefox and is removed and copied to previous.jsonlz4 when you start Firefox to make is possible to restore the session at any time. Backup the session files in the sessionstore-backups folder in the Firefox Profile Folder to make sure not to lose possible important session data. Do NOT close Firefox when Firefox is already running. *http://kb.mozillazine.org/Profile_folder_-_Firefox *~/.mozilla/firefox/ You will normally find these files in the sessionstore-backups folder: *previous.jsonlz4 (cleanBackup: copy of sessionstore.jsonlz4 from previous session that was loaded successfully) *recovery.jsonlz4 (latest version of sessionstore.jsonlz4 written during runtime) *recovery.baklz4 (previous version of sessionstore.jsonlz4 written during runtime) *upgrade.jsonlz4-<build_id> (backup created during an upgrade of Firefox) You can copy a file from the sessionstore-backups folder to the main profile and rename the file to sessionstore.jsonlz4 to replace the current file (make sure to backup the current sessionstore.jsonlz4). Firefox 56+ releases compress the files in the sessionstore-backups folder and sessionstore.jsonlz4 with LZ4 (.jsonlz4 instead of .js), so it is no longer easy to inspect them. See also: *http://www.ghacks.net/2014/06/27/mozilla-launches-improved-session-restore-firefox-33/