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only connects if type in small box not big 1 in middle of screen

Kuphostiwe

when i type in the web site in the narrow long box at the top which displays the full email address it connects ok. when i type in the large box in the middle of the screen it comes up no connection. this just started today?? can you help. thanks andy

when i type in the web site in the narrow long box at the top which displays the full email address it connects ok. when i type in the large box in the middle of the screen it comes up no connection. this just started today?? can you help. thanks andy

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • McAfee MSC FF plugin DLL
  • Shockwave Flash 28.0 r0
  • Shockwave Flash 26.0 r0
  • Shockwave Flash 16.0 r0
  • Shockwave Flash 15.0 r0
  • 5.1.50907.0
  • VLC media player Web Plugin

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

Eminye Imininingwane

Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

Please Refresh but do this 1st: *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If is your Profile : *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Note: Any customization will revert back to default, you will also need to reinstall Extensions. Please let us know if this solved your issue or if need further assistance.

Umnikazi wombuzo

thanks for your quick response but i have no idea what you asked me to do

thanks for your quick response but i have no idea what you asked me to do
Shadow110 1072 izisombululo 14836 izimpendulo
Kuphostiwe

Please send a screenshot https://support.mozilla.org/en-US/kb/firefox-screenshots save as a jpeg and it will be in your default download folder.

What I am thinking is that there is no email box and that is the Address Bar where you input a URL (pronounced earl) like this example : http:\\www.whoami.com ) Please see this below : https://support.mozilla.org/en-US/kb/awesome-bar-search-firefox-bookmarks-history-tabs

The larger of the 2 is the Google Search Box where type into URL's questions etc then Enter to get the results.

Please read these :

https://www.howtogeek.com/333805/how-to-change-or-customize-firefoxs-new-tab-page/

https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/

Once finished reading do you still have a issue or need further information ?

Please send a screenshot https://support.mozilla.org/en-US/kb/firefox-screenshots save as a jpeg and it will be in your default download folder. What I am thinking is that there is no email box and that is the Address Bar where you input a URL (pronounced earl) like this example : http:\\www.whoami.com ) Please see this below : https://support.mozilla.org/en-US/kb/awesome-bar-search-firefox-bookmarks-history-tabs The larger of the 2 is the Google Search Box where type into URL's questions etc then Enter to get the results. Please read these : https://www.howtogeek.com/333805/how-to-change-or-customize-firefoxs-new-tab-page/ https://www.howtogeek.com/333110/how-to-customize-firefox-quantum-and-remove-the-white-space-around-the-title-bar/ Once finished reading do you still have a issue or need further information ?
cor-el
  • Top 10 Contributor
  • Moderator
17425 izisombululo 157456 izimpendulo
Kuphostiwe

You can check the currently selected search engine in "Options/Preferences -> Search".

You can check the currently selected search engine in "Options/Preferences -> Search". *https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Your system details show four versions of Shockwave Flash, which can cause major problems. Would you please uninstall them  ?

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then re-install the latest version, which is 28.0.0.126

You can download te latest version from here : https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.

Your system details show '''four''' versions of Shockwave Flash, which can cause major problems. Would you please uninstall them ? Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Then re-install the latest version, which is '''28.0.0.126''' You can download te latest version from here : https://get.adobe.com/flashplayer/ Note : some 'extras' may be offered in the download.