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I Do not get any confirmation email for account

Kuphostiwe

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

Eminye Imininingwane

Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

jonsalve said

-) But as I said several times....There is not any error message. Only message is that the confirmation email has been sent ?

Okay, I was merely repeating the administrator's request.

I don't know anything about Sync (don't use it myself).

You still should remove that screenshot, though .......

''jonsalve [[#answer-1052378|said]]'' <blockquote> :-) But as I said several times....There is not any error message. Only message is that the confirmation email has been sent ? </blockquote> Okay, I was merely repeating the administrator's request. I don't know anything about Sync (don't use it myself). You still should remove that screenshot, though .......

Umnikazi wombuzo

guigs said

Hi there, Thank you for your question, i understand that your verification email for setting up a Firefox Sync account does not arrive in your inbox. The previous links provided are for when you already have set up an account, and you may have forgotten your password or the email cannot reach an inbox with the email provided. I am still here to help. Can you please verify a couple of questions, so that we can figure out a little bit about what you already tried, this can help me further diagnose the issue.
  1. Is there an email in your spam folder from accounts@mozilla.com?
  2. Can you share your domain of the email address
  3. Can you provide a screenshot of the error you are seeing if you are seeing any?
Thank you and I look forward to your reply! Rachel
''guigs [[#answer-1050829|said]]'' <blockquote> Hi there, Thank you for your question, i understand that your verification email for setting up a Firefox Sync account does not arrive in your inbox. The previous links provided are for when you already have set up an account, and you may have forgotten your password or the email cannot reach an inbox with the email provided. I am still here to help. Can you please verify a couple of questions, so that we can figure out a little bit about what you already tried, this can help me further diagnose the issue. #Is there an email in your spam folder from accounts@mozilla.com? #Can you share your domain of the email address #Can you provide a screenshot of the error you are seeing if you are seeing any? Thank you and I look forward to your reply! Rachel </blockquote>

Umnikazi wombuzo

Hi Rachel, got some nice help from Happy 112, but she had no experience with Sync modul. Sorry if I messed this up, but I really tried to make it work. Regarding your questions; 1) No email in my spam folders. Not in my Outlook or in my webmail. 2) My domain is: hagleskyting.no 3) No error to see. Only thin seen is that it says I have been sendt a confirmation mail.......

Looking forward into your reply

BR....

Jon

Hi Rachel, got some nice help from Happy 112, but she had no experience with Sync modul. Sorry if I messed this up, but I really tried to make it work. Regarding your questions; 1) No email in my spam folders. Not in my Outlook or in my webmail. 2) My domain is: hagleskyting.no 3) No error to see. Only thin seen is that it says I have been sendt a confirmation mail....... Looking forward into your reply BR.... Jon
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

jonsalve said

2) My domain is: hagleskyting.no

That's not the domain of your email address, is it, Jon  ?

Wouldn't that be something like 'outlook.com'  ?

''jonsalve [[#answer-1052646|said]]'' <blockquote> 2) My domain is: hagleskyting.no </blockquote> That's not the domain of your '''''email address''''', is it, Jon ? Wouldn't that be something like 'outlook.com' ?

Umnikazi wombuzo

Happy112 said

jonsalve said
2) My domain is: hagleskyting.no

That's not the domain of your email address, is it, Jon  ?


Wouldn't that be something like 'outlook.com'  ?

''Happy112 [[#answer-1052655|said]]'' <blockquote> ''jonsalve [[#answer-1052646|said]]'' <blockquote> 2) My domain is: hagleskyting.no </blockquote> That's not the domain of your '''''email address''''', is it, Jon ? Wouldn't that be something like 'outlook.com' ? </bI do not understand? My domain is hagleskyting.no, and my email is jon@hagleskyting.no

Okulungisiwe ngu jonsalve

Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

jonsalve said

I do not understand? My domain is hagleskyting.no, and my email is jon@hagleskyting.no

My bad ......

I asked, because when I clicked on that 'hagleskyting.no' it took me to a page that has nothing to do with email. Sorry  !

''jonsalve [[#answer-1052664|said]]'' <blockquote> I do not understand? My domain is hagleskyting.no, and my email is jon@hagleskyting.no </blockquote> My bad ...... I asked, because when I clicked on that 'hagleskyting.no' it took me to a page that has nothing to do with email. Sorry !
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Well, we've just established that sending you an email to that email address works.

Went over your thread again and what it comes down to :

You never got the verification email ......

Well, we've just established that sending you an email to that email address works. Went over your thread again and what it comes down to : You never got the verification email ......
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

Hey Jon, Let's open up a bug. Use this question as a reference, please add your email address to the bug.

There is one last item I need you to do. Can you please install a version of Firefox, the latest version and try to sign up for a sync account in the separate instance of Firefox?

https://www.mozilla.org/en-US/firefox/

Try the process there. Your version, 47, is very out of date. However let's try it in another install first, then we can safely move all your profile info to the new instance.

Hey Jon, Let's open up a bug. Use this question as a reference, please add your email address to the bug. There is one last item I need you to do. Can you please install a version of Firefox, the latest version and try to sign up for a sync account in the separate instance of Firefox? [https://www.mozilla.org/en-US/firefox/] Try the process there. Your version, 47, is very out of date. However let's try it in another install first, then we can safely move all your profile info to the new instance.
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

I have posted the bug for reference to get it started, https://bugzilla.mozilla.org/show_bug.cgi?id=1426192

Please confirm the steps you took with the newest version of Firefox and feel free to add it to the bug. If the email address does also not work with bugzilla, which I think will not be the case, please feel free to post back here or ping me directly.

I have posted the bug for reference to get it started, https://bugzilla.mozilla.org/show_bug.cgi?id=1426192 Please confirm the steps you took with the newest version of Firefox and feel free to add it to the bug. If the email address does also not work with bugzilla, which I think will not be the case, please feel free to post back here or ping me directly.

Umnikazi wombuzo

Hi Guigs, I am really sorry, but I do not understand anything out of this. I have installed the new version, but still the confirmation mail does not arrive....... Think I better stick to Chrome, I can not use more of both your and my time on this. Please let me have your thoughts? BR, Jon

Hi Guigs, I am really sorry, but I do not understand anything out of this. I have installed the new version, but still the confirmation mail does not arrive....... Think I better stick to Chrome, I can not use more of both your and my time on this. Please let me have your thoughts? BR, Jon
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Hi Jon,

These are my thoughts, I would love to keep having you use Firefox. I highly recommend you check your spam filters mx1.mailfilter.no and itpays - enom and norid seem to be the services for the domain. In the bug the Firefox Sync Engineers checked and you are not being blocked from an email reaching your inbox, but the filters you have for your email service.

Hi Jon, These are my thoughts, I would love to keep having you use Firefox. I highly recommend you check your spam filters mx1.mailfilter.no and itpays - enom and norid seem to be the services for the domain. In the bug the Firefox Sync Engineers checked and you are not being blocked from an email reaching your inbox, but the filters you have for your email service. *[https://mxtoolbox.com/SuperTool.aspx?action=mx%3ahagleskyting.no&run=toolpage# reference]