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Why does my computer switch into sleep mode after five minutes of inacivity when browsing with Firefox Quantum?

  • 24 uphendule
  • 3 zinale nkinga
  • 146 views
  • Igcine ukuphendulwa ngu Tonnes

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Greetings.

It turns out when I have Firefox Quantum focused, and leave it inactive for around five minutes, my computer goes to sleep.

That doesn't happen when I have it running in the background, or not at all.

It's getting frustrating, it happened quite a few times, and I now I am CERTAIN, that it IS Firefox's doing Firefox Quantum's doing.

All Replies (20)

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Going to sleep is an option of the computer. Check its settings.

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My computer is almost always plugged in. The settings are as shown:

Okulungisiwe ngu Shiverous

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As this is an issue with Windows Settings, maybe you'd like to post your question on the Microsoft support forum :

https://answers.microsoft.com/en-us/windows

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How is it an issue with Windows, if everything works fine, except Firefox Quantum? Even the Original Firefox worked just fine.

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Shiverous said

How is it an issue with Windows, if everything works fine, except Firefox Quantum? Even the Original Firefox worked just fine.

Could have something to do with Windows Fall Update - unless this does not occur when you use another browser (?)

Okulungisiwe ngu Happy112

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From the page that you posted, check the advanced settings on the bottom.

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Happy112 said

Shiverous said
How is it an issue with Windows, if everything works fine, except Firefox Quantum? Even the Original Firefox worked just fine.

Could have something to do with Windows Fall Update - unless this does not occur when you use another browser (?)

Nope, Only Firefox Quantum.

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FredMcD said

From the page that you posted, check the advanced settings on the bottom.

Checked it all out before, and once again just now. Everything is still fine, and it's still Firefox Quantum itself causing the issue.

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD said

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Well, I shall try that out and report back soon.

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FredMcD said

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Alright so it doesn't happen in safe mode, it's probably an extension. I will see to the problem, Thank you.

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And thanks to everyone who put their effort into helping me, This is what keeps this community so great.

Cheers!

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Have you found the source of the problem?

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No, not yet, I'm planning to report on that tomorrow, It's pretty late here in Switzerland.

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You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after toggling this setting to make the change effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

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cor-el said

You can try to disable hardware acceleration in Firefox. Close and restart Firefox after toggling this setting to make the change effective. You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

I have had Hardware acceleration disabled for a while now, maybe enabling it might fix that problem.

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So I've enabled the "recommended performance settings" And it seems the problem has stopped. But I'm not 100% Sure if that was what fixed the problem, but it did stop.

It could have been fixed after going into safe mode, but that would be rather strange? (I'm not using safe mode anymore)

Cheers.

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Sometimes it happens that way. Keep an eye out for the problem. After a few days, if it does not return,

Please flag your last post as Solved Problem so others will know.

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FredMcD said

Sometimes it happens that way. Keep an eye out for the problem. After a few days, if it does not return, Please flag your last post as Solved Problem so others will know.

I have already picked a solution, but I don't find an option to mark it as a Solved Problem

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Shiverous said

FredMcD said
Sometimes it happens that way. Keep an eye out for the problem. After a few days, if it does not return, Please flag your last post as Solved Problem so others will know.

I have already picked a solution, but I don't find an option to mark it as a Solved Problem

What FredMcD means is : Mark your own post as 'Chosen Solution' instead of his. But if you think it's FredMcD's post that solved your problem : just leave it as it is.

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