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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox updated automaticlly now my browser locks up everytime I try to use it. Why?

  • 3 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu philipp

Daw42daw
Daw42daw
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When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

When ever I try using new version of Firefox my browser locks up for several minutes. I tried uninstalling and reinstalling but it did not change anything. If I type or scroll it take minutes to show up or move.

All Replies (3)

philipp
philipp
  • Moderator
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hi Daw42daw, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/)?

this might give us a clue what is going on. thank you!

Daw42daw
Daw42daw Umnikazi wombuzo
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It's not a site or a page. It's every site and every page. That would be alot of copying and pasting.

philipp
philipp
  • Moderator
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i'm only asking you to do this once :))

go to about:support which contains some information about your firefox configuration and then copy/paste this here...