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Lastest update of Firefox in 17th November, 2017

Kuphostiwe

I found that the latest Firefox version is not compatible with my computer so when I typed the website links and search, it gives no response

I found that the latest Firefox version is not compatible with my computer so when I typed the website links and search, it gives no response

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063

Eminye Imininingwane

Mkll 314 izisombululo 1978 izimpendulo
Kuphostiwe

Hello, what operating system are you using?

Hello, what operating system are you using?

Umnikazi wombuzo

I am using Windows 10 system.

I am using Windows 10 system.

Umnikazi wombuzo

Mkll said

Hello, what operating system are you using?

I am actually using Windows 10 and been used for several months. Firefox could still be functioning until I updated the latest version.

''Mkll [[#answer-1031106|said]]'' <blockquote> Hello, what operating system are you using? </blockquote> I am actually using Windows 10 and been used for several months. Firefox could still be functioning until I updated the latest version.
mad4evr 0 izisombululo 3 izimpendulo
Kuphostiwe

Hi there, I use Windows 8.1 and also have this kind of problem. Here's a video of what I see in the browser (sorry, the interface isn't in English, but you'll see the browser's behaviour anyway): https://www.dropbox.com/s/wlnjuts1m520pw4/firefox-57-no-response.wmv?dl=0

I've tried refreshing Firefox (thankfully - it's possible in my case) - it doesn't work. I've tried reinstalling Firefox as well. But still no result.

Hi there, I use Windows 8.1 and also have this kind of problem. Here's a video of what I see in the browser (sorry, the interface isn't in English, but you'll see the browser's behaviour anyway): https://www.dropbox.com/s/wlnjuts1m520pw4/firefox-57-no-response.wmv?dl=0 I've tried refreshing Firefox (thankfully - it's possible in my case) - it doesn't work. I've tried reinstalling Firefox as well. But still no result.

Umnikazi wombuzo

Yeah, that's exactly what I am facing, but then I doubt if this is a problem of compatibility

Yeah, that's exactly what I am facing, but then I doubt if this is a problem of compatibility
philipp
  • Top 25 Contributor
  • Moderator
5320 izisombululo 23500 izimpendulo
Kuphostiwe

hi, another user has linked a problem with similar symptoms to an old version of trusteer being installed on the affected device here: https://support.mozilla.org/en-US/questions/1186380

not sure, but perhaps something similar is happening in your case as well...

hi, another user has linked a problem with similar symptoms to an old version of trusteer being installed on the affected device here: https://support.mozilla.org/en-US/questions/1186380 not sure, but perhaps something similar is happening in your case as well...

Umnikazi wombuzo

But what should I do to check if the problem is about trusteer ?

But what should I do to check if the problem is about trusteer ?
philipp
  • Top 25 Contributor
  • Moderator
5320 izisombululo 23500 izimpendulo
Kuphostiwe

the other user said that updating trusteer to the latest available version has helped...

the other user said that updating trusteer to the latest available version has helped...

Umnikazi wombuzo

I have never installed trusteer actually

I have never installed trusteer actually
mad4evr 0 izisombululo 3 izimpendulo
Kuphostiwe

Hey guys, just want to say, that I suspected some firewall incompatibilities. I use DrWeb, and I've granted all the possible accesses to Firefox application. Still doesn't work.

Hey guys, just want to say, that I suspected some firewall incompatibilities. I use DrWeb, and I've granted all the possible accesses to Firefox application. Still doesn't work.
mad4evr 0 izisombululo 3 izimpendulo
Kuphostiwe

Sadly, as no responses has been received, I've installed the ESR version. It works fine. But guess I won't use Firefox as a main browser from now on.

Sadly, as no responses has been received, I've installed the ESR version. It works fine. But guess I won't use Firefox as a main browser from now on.