Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

youtube videos wont play but other problems

  • 1 baphendule
  • 1 inale nkinga
  • 53 views
  • Igcine ukuphendulwa ngu Shadow110

more options

my problem started a couple weeks back when my comp told me it was going to upgrade windows 10. it hung at 88% several times telling me not to turn off the computer but i couldnt help it. how many days would this take anyway? so it reverted. then i noticed that You Tube showed a constant loading screen on the video. the thumbnails for the suggested videos were visable but nothing i clicked played. i reset my router. no luck. Daily motion videos played, Vimeo videos played fine. Porn videos streamed fine, it was just Youtube that wouldn't play. i noticed also that when i looked for online help, some of the pages i thought would have answers would not load. wierd. i checked my internet speed with a website. 117 Mbps Download and 12 Mbps upload which is fast enough i figured. I tried to reset the comp where it asked me if i wanted to erase my files or not. i chose not. then a few minutes in the program reported that there was a problem and that No changes were made. i tried to system restore the comp but there were no points listed that i culd restore it to. so i Created a restore point. then after an hour tried to restore it to that point. Error. The computer sould not be restored to this point no changes were made to your system. i thought virus's or a hacker were trying to block me from fixing this comp or finding a support page to load to help fix this comp. ive run Several Antivirus programs Super Anti Malware, CC Cleaner, Bit Defender, Malware Bytes, and others and eventually they found nothing wrong but Youtube Still wont play. i've upgraded Firefox and tried Chrome. Nothing helps. I suppose i could try and reset the computer with the option of REMOVING ALL FILES clicked but i'm afraid to. I mean ive backed up all important files on this comp to usb's and dvd's but....What if That doesn't work? Holy crap!! heres something else; Bit Defender every so often will pop up an error message about Web threat blocked: Infected web resource au.download.windowsupdate.com/d/msdownload/update/software/defu/delta patch and a whole lotta numbers. What does that mean and why is windows update mentioned? Whatever. I feel if I could get a bootable dvd or usb from the internet for windows 10 I could boot up from a source other than my comp or reset it that way, but im not having any luck and theres No Way I have a product key for my Windows XP that Windows itself Updated to Windows 10 Without even asking me. Well maybe they asked me But they didn't send me any product key number. Crap!

my problem started a couple weeks back when my comp told me it was going to upgrade windows 10. it hung at 88% several times telling me not to turn off the computer but i couldnt help it. how many days would this take anyway? so it reverted. then i noticed that You Tube showed a constant loading screen on the video. the thumbnails for the suggested videos were visable but nothing i clicked played. i reset my router. no luck. Daily motion videos played, Vimeo videos played fine. Porn videos streamed fine, it was just Youtube that wouldn't play. i noticed also that when i looked for online help, some of the pages i thought would have answers would not load. wierd. i checked my internet speed with a website. 117 Mbps Download and 12 Mbps upload which is fast enough i figured. I tried to reset the comp where it asked me if i wanted to erase my files or not. i chose not. then a few minutes in the program reported that there was a problem and that No changes were made. i tried to system restore the comp but there were no points listed that i culd restore it to. so i Created a restore point. then after an hour tried to restore it to that point. Error. The computer sould not be restored to this point no changes were made to your system. i thought virus's or a hacker were trying to block me from fixing this comp or finding a support page to load to help fix this comp. ive run Several Antivirus programs Super Anti Malware, CC Cleaner, Bit Defender, Malware Bytes, and others and eventually they found nothing wrong but Youtube Still wont play. i've upgraded Firefox and tried Chrome. Nothing helps. I suppose i could try and reset the computer with the option of REMOVING ALL FILES clicked but i'm afraid to. I mean ive backed up all important files on this comp to usb's and dvd's but....What if That doesn't work? Holy crap!! heres something else; Bit Defender every so often will pop up an error message about Web threat blocked: Infected web resource au.download.windowsupdate.com/d/msdownload/update/software/defu/delta patch and a whole lotta numbers. What does that mean and why is windows update mentioned? Whatever. I feel if I could get a bootable dvd or usb from the internet for windows 10 I could boot up from a source other than my comp or reset it that way, but im not having any luck and theres No Way I have a product key for my Windows XP that Windows itself Updated to Windows 10 Without even asking me. Well maybe they asked me But they didn't send me any product key number. Crap!

All Replies (1)

more options

WIndows XP & Vista are not suppose to be included in the update to Windows 10 at all. Windows 10 uses the same Reg Key as you were using, though it does produce a hidden key which you do not need.

Yes there is a Firefox issue with Youtube for some users. We can help with that. Think your OS is more Important though.

Seems like you very much have a issue. Give this a try : https://www.malwarebytes.com/adwcleaner/

It could be because it stalled at 88% and you interrupted it. Try this please it will fix Windows 10 maybe if Microsoft accepts your XP key. Copy the info below for use when need to.

I would suggest going straight to the DISM command. It will contact Microsoft servers and compare your files and download new files and replace corrupted ones.

1. Repair System Registry and Files

(FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)

To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files

Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions. (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)

Windows 10 To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue.

This site may be useful to post in their forum https://www.tenforums.com/

Can try this also : https://www.howtogeek.com/265054/how-to-easily-reinstall-windows-10-without-the-bloatware/

Tackle the OS issue and still work on Malware also.

Comeback for help with Firefox/Youtube

Okulungisiwe ngu Shadow110