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Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why is it I cannot log onto support using firefox but can using IE11

Kuphostiwe

Have reset password as couldn't log on so requested password reset. Default browser is IE11 so return email defaulted to that. When the loaded and tried to logon to Firefox, it won't work.

Have reset password as couldn't log on so requested password reset. Default browser is IE11 so return email defaulted to that. When the loaded and tried to logon to Firefox, it won't work.

Isisombululo esikhethiwe

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; SLCC2; Media Center PC 6.0; CPNTDF; rv:11.0) like Gecko

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4345 izisombululo 61093 izimpendulo
Kuphostiwe

Please explain the problem in detail. What happens? Error messages?

Please explain the problem in detail. What happens? Error messages?

Umnikazi wombuzo

Simply displays error message

"Please enter a correct username and password. Note that both fields are case-sensitive."

Simply displays error message "Please enter a correct username and password. Note that both fields are case-sensitive."
FredMcD
  • Top 10 Contributor
4345 izisombululo 61093 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Type about:preferences#security<enter> in the address bar.

Under Logins, Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Make sure the information is correct. (Is there more than one ? )

If you still have problems, remove the entry so you can start over.

Type '''about:preferences#security'''<enter> in the address bar. Under '''Logins, ''' Turn on '''Remember Logins. ''' To check the passwords you have listed, press '''Saved Logins. ''' Make sure the information is correct. (Is there more than one ? ) If you still have problems, remove the entry so you can start over.

Isisombululo Esikhethiwe

Fixed Thank you

Fixed Thank you