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Update 55.0.3 messed up my bookmarks and open tabs

Kuphostiwe

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark list instead of being under 'Bookmarks' now appears under 'Other Bookmarks'. When I click on one of the bookmark folders instead of displaying the saved bookmarks the whole list of bookmarks is displayed. If I click the same folder or another folder once again the bookmark list is displayed. If I click a folder a fourth time Firefox crashes.

I have gone into my profile folder and deleted the places.sqlite, as per your bookmark article in help, file numerous times. This has not resolved my problem. When I select the 'Show All Bookmarks' option under 'Bookmarks' the resultant popup shows my bookmarks as they were prior to this update. I am experiencing this issue in my Desktop PC and my Laptop. On my Desktop PC I am using Windows 7 Ultimate 64 bit. On my laptop I am using Windows 8.1 64r bit. I also have Linux Mint 18.1 64 bit installed on my Desktop.

What can I do to fix this? Is there a way that I can role Firefox back to the previous version where I did not have these two issues?

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark list instead of being under 'Bookmarks' now appears under 'Other Bookmarks'. When I click on one of the bookmark folders instead of displaying the saved bookmarks the whole list of bookmarks is displayed. If I click the same folder or another folder once again the bookmark list is displayed. If I click a folder a fourth time Firefox crashes. I have gone into my profile folder and deleted the places.sqlite, as per your bookmark article in help, file numerous times. This has not resolved my problem. When I select the 'Show All Bookmarks' option under 'Bookmarks' the resultant popup shows my bookmarks as they were prior to this update. I am experiencing this issue in my Desktop PC and my Laptop. On my Desktop PC I am using Windows 7 Ultimate 64 bit. On my laptop I am using Windows 8.1 64r bit. I also have Linux Mint 18.1 64 bit installed on my Desktop. What can I do to fix this? Is there a way that I can role Firefox back to the previous version where I did not have these two issues?
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Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 27.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4256 izisombululo 59602 izimpendulo
Kuphostiwe

Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/

Firefox v55 has been having problems with graphics drivers and protection programs. Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/

Umnikazi wombuzo

Hi Fred

Thanks for your response I will download and try out V56. I have a NVidia GeForce GT630 Video Card.

Hi Fred Thanks for your response I will download and try out V56. I have a NVidia GeForce GT630 Video Card.

Umnikazi wombuzo

Hi Fred

I installed V56.0b12 and found that sadly it did not fix my bookmark issue. I then installed V55.02 and I still had the same bookmark issue. I then installed V54.01 and found that my bookmarks are back to how they used to be. However I still have my blank tab issue. Hopefully the Firefox developrs will fix these issues.

Regards Philip

Hi Fred I installed V56.0b12 and found that sadly it did not fix my bookmark issue. I then installed V55.02 and I still had the same bookmark issue. I then installed V54.01 and found that my bookmarks are back to how they used to be. However I still have my blank tab issue. Hopefully the Firefox developrs will fix these issues. Regards Philip
FredMcD
  • Top 10 Contributor
4256 izisombululo 59602 izimpendulo
Kuphostiwe

https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows Firefox repeatedly opens empty tabs or windows after you click on a link

https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows Firefox repeatedly opens empty tabs or windows after you click on a link

Umnikazi wombuzo

Tabs that were not blank when I closed Firfefox are balnk when I reopen Firefox.

Tabs that were not blank when I closed Firfefox are balnk when I reopen Firefox.
cor-el
  • Top 10 Contributor
  • Moderator
17530 izisombululo 158508 izimpendulo
Kuphostiwe

If you use Sync then best is to disconnect Sync while performing maintenance/repair efforts to files in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to (re)connect one device at the time and wait for the initial Sync to get finished before connecting another device once you have fixed the bookmarks.

If you use Sync then best is to disconnect Sync while performing maintenance/repair efforts to files in the Firefox profile folder. If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox If you use Sync then best is to (re)connect one device at the time and wait for the initial Sync to get finished before connecting another device once you have fixed the bookmarks.
sizeofbool 0 izisombululo 4 izimpendulo
Kuphostiwe

I have FF 56.0 on GNU/Linux Debian 9 'stretch' exhibiting same behaviour with blank tabs as OP described. When I close FF it saves opened tabs as expected, but when I start FF and click on some saved tabs (with icons and page titles) they become "about:blank" tabs without any history to go back. Look at screenshot to see how it looks. It looks like "sessionstore.jsonlz4" file corruption to me. I have backed up recovery.jsonlz4 and sessionstore.jsonlz4 and can send to FF devteam to help reproduce and debug this issue.

I have FF 56.0 on GNU/Linux Debian 9 'stretch' exhibiting same behaviour with blank tabs as OP described. When I close FF it saves opened tabs as expected, but when I start FF and click on some saved tabs (with icons and page titles) they become "about:blank" tabs without any history to go back. Look at screenshot to see how it looks. It looks like "sessionstore.jsonlz4" file corruption to me. I have backed up recovery.jsonlz4 and sessionstore.jsonlz4 and can send to FF devteam to help reproduce and debug this issue.
FredMcD
  • Top 10 Contributor
4256 izisombululo 59602 izimpendulo
Kuphostiwe

sizeofbool Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

'''sizeofbool''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Ask A Question link; https://support.mozilla.org/en-US/questions/new''' Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is '''Troubleshooting Information.''' Please press the '''Share Data button.''' This will let us look at your system details. '''No Personal Information Is Collected.'''
sizeofbool 0 izisombululo 4 izimpendulo
Kuphostiwe

I did that already Here is the link: https://support.mozilla.org/en-US/questions/1180398

I did that already Here is the link: https://support.mozilla.org/en-US/questions/1180398