Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

What magic incatation is required to get sync to actually sync?

  • 1 baphendule
  • 8 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Paul

more options

I have signed into the sync account from "everywhere". No changes on device or PC. Nothing, zip., nada.

 We're going four months since the only (first) successful sync - but nothing has synced in the last two days.

So, what magical incantation remains hidden away where only the initiates are permitted to peruse it?

Do I wave the device in any specific gesture? Or is this a result of the dragon eating the sun last week?

I have signed into the sync account from "everywhere". No changes on device or PC. Nothing, zip., nada. We're going four months since the only (first) successful sync - but nothing has synced in the last two days. So, what magical incantation remains hidden away where only the initiates are permitted to peruse it? Do I wave the device in any specific gesture? Or is this a result of the dragon eating the sun last week?

Isisombululo esikhethiwe

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.