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Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Sites open many redirects

Kuphostiwe

On the 16 of July I posted this; Support Forum

Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO

dianet

dianet Posted 7/16/17, 5:18 PM When using some sites, there are many redirects and I even get a new fire fox page. Why and how can I fix this?


I am using a Hewlett-Packard - HP ENVY TouchSmart Sleekbook 4 with windows 10 64 bit operating system. Extensions: Adblocker Plus and ZenMate Security, and unblock VPN Plugins: OpenH264 Video Codec

              Shockwave Flash 26.0
              Widevine Content Decryption

When I go to primewire.ag, ,watchfree.to, putlocker.today, etc and click on a tv show a new smaller firefox page opens, or some other site that I DID NOT CLICK ON.

I have followed to the letter all the remedies I have received from your TOP Contributor Happy 112 and Nothing is working.

Every single time i go to a web site using Firefox I get redirects to other sites. If I'm using ZenMate the redirects are to English sites. If I'm not using ZenMate I get redirects to Thai web pages.

Now my question to Firefox 1. can this be fixed? 2. How do totally uninstall FireFox and reinstall it with none of my bookmarks and no extensions?

Please help Diane

On the 16 of July I posted this; Support Forum Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO dianet dianet Posted 7/16/17, 5:18 PM When using some sites, there are many redirects and I even get a new fire fox page. Why and how can I fix this? I am using a Hewlett-Packard - HP ENVY TouchSmart Sleekbook 4 with windows 10 64 bit operating system. Extensions: Adblocker Plus and ZenMate Security, and unblock VPN Plugins: OpenH264 Video Codec Shockwave Flash 26.0 Widevine Content Decryption When I go to primewire.ag, ,watchfree.to, putlocker.today, etc and click on a tv show a new smaller firefox page opens, or some other site that I DID NOT CLICK ON. I have followed to the letter all the remedies I have received from your TOP Contributor Happy 112 and Nothing is working. Every single time i go to a web site using Firefox I get redirects to other sites. If I'm using ZenMate the redirects are to English sites. If I'm not using ZenMate I get redirects to Thai web pages. Now my question to Firefox 1. can this be fixed? 2. How do totally uninstall FireFox and reinstall it with none of my bookmarks and no extensions? Please help Diane

Okulungisiwe ngu Noah_SUMO

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

Original post; https://support.mozilla.org/questions/1168017

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now press the Reply button. In the Reply box do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Original post; https://support.mozilla.org/questions/1168017 Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now press the Reply button. In the Reply box do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.''' --------------------- [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Umnikazi wombuzo

There is NO REPLY button on the page I am seeing. I have zoomed the page to 67% and there is NO reply option.

There is NO REPLY button on the page I am seeing. I have zoomed the page to 67% and there is NO reply option.

Umnikazi wombuzo

There is NO REPLY button

There is NO REPLY button
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

What do you mean, no reply button?

What do you mean, no reply button?
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

Are you talking about the about:support instructions?

Are you talking about the '''about:support''' instructions?
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

Received Private Message;

There is no reply button anywhere on my screen,


On 8/4/17, K. Diane <dtharachai@gmail.com> wrote: > Please tell me where the reply is on this page > Application Basics > ------------------ > > Name: Firefox > Version: 54.0.1 > Build ID: 20170628075643 > Update Channel: release > User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) > Gecko/20100101 Firefox/54.0 > OS: Windows_NT 10.0 > Multiprocess Windows: 0/1 (Disabled by add-ons) > Google Key: Found > Mozilla Location Service Key: Found > Safe Mode: false > > Crash Reports for the Last 3 Days > --------------------------------- > > All Crash Reports > > Extensions > ---------- > > Name: Adblock Plus > Version: 2.9.1 > Enabled: true > ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} > > Name: Application Update Service Helper > Version: 2.0 > Enabled: true > ID: aushelper@mozilla.org > > Name: Firefox Screenshots > Version: 6.6.0 > Enabled: true > ID: screenshots@mozilla.org > > Name: Follow-on Search Telemetry > Version: 0.9.1 > Enabled: true > ID: followonsearch@mozilla.com > > Name: Multi-process staged rollout > Version: 1.85 > Enabled: true > ID: e10srollout@mozilla.org > > Name: Pocket > Version: 1.0.5 > Enabled: true > ID: firefox@getpocket.com > > Name: Shield Recipe Client > Version: 1.0.0 > Enabled: true > ID: shield-recipe-client@mozilla.org > > Name: Web Compat > Version: 1.1 > Enabled: true > ID: webcompat@mozilla.org > > Name: ZenMate Security, Privacy & Unblock VPN > Version: 5.10.4 > Enabled: true > ID: firefox@zenmate.com > > Graphics > -------- > > Features > Compositing: Direct3D 11 > Asynchronous Pan/Zoom: none > WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: > 000000000000ff40) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) > EGL_EXTENSIONS: EGL_EXT_create_context_robustness > EGL_ANGLE_d3d_share_handle_client_buffer > EGL_ANGLE_d3d_texture_client_buffer > EGL_ANGLE_surface_d3d_texture_2d_share_handle > EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size > EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation > EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer > EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image > EGL_KHR_image_base EGL_KHR_gl_texture_2D_image > EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image > EGL_KHR_get_all_proc_addresses EGL_KHR_stream > EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv > EGL_ANGLE_flexible_surface_compatibility > EGL_ANGLE_stream_producer_d3d_texture_nv12 > EGL_ANGLE_create_context_webgl_compatibility > EGL_CHROMIUM_create_context_bind_generates_resource > EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions > EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle > EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation > EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path > EGL_KHR_client_get_all_proc_addresses > WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics > 4000 Direct3D11 vs_5_0 ps_5_0) > WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) > WebGL 1 Driver Extensions: GL_ANGLE_depth_texture > GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample > GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode > GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory > GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 > GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source > GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location > GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture > GL_CHROMIUM_sync_query GL_EXT_blend_minmax > GL_EXT_color_buffer_half_float GL_EXT_debug_marker > GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query > GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range > GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra > GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod > GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic > GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg > GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug > GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage > GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external > GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 > GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer > GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 > GL_OES_standard_derivatives GL_OES_texture_float > GL_OES_texture_float_linear GL_OES_texture_half_float > GL_OES_texture_half_float_linear GL_OES_texture_npot > GL_OES_vertex_array_object > WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax > EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod > EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get > OES_element_index_uint OES_standard_derivatives OES_texture_float > OES_texture_float_linear OES_texture_half_float > OES_texture_half_float_linear OES_vertex_array_object > WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc > WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture > WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context > MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture > WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: > 000000000000ff40) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) > EGL_EXTENSIONS: EGL_EXT_create_context_robustness > EGL_ANGLE_d3d_share_handle_client_buffer > EGL_ANGLE_d3d_texture_client_buffer > EGL_ANGLE_surface_d3d_texture_2d_share_handle > EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size > EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation > EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer > EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image > EGL_KHR_image_base EGL_KHR_gl_texture_2D_image > EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image > EGL_KHR_get_all_proc_addresses EGL_KHR_stream > EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv > EGL_ANGLE_flexible_surface_compatibility > EGL_ANGLE_stream_producer_d3d_texture_nv12 > EGL_ANGLE_create_context_webgl_compatibility > EGL_CHROMIUM_create_context_bind_generates_resource > EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions > EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle > EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation > EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path > EGL_KHR_client_get_all_proc_addresses > WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics > 4000 Direct3D11 vs_5_0 ps_5_0) > WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.2a250c8a0e15) > WebGL 2 Driver Extensions: GL_ANGLE_depth_texture > GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample > GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode > GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory > GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 > GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source > GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location > GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture > GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float > GL_EXT_color_buffer_half_float GL_EXT_debug_marker > GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query > GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range > GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra > GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod > GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic > GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg > GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug > GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage > GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external > GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture > GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary > GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 > GL_OES_standard_derivatives GL_OES_texture_float > GL_OES_texture_float_linear GL_OES_texture_half_float > GL_OES_texture_half_float_linear GL_OES_texture_npot > GL_OES_vertex_array_object > WebGL 2 Extensions: EXT_color_buffer_float > EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get > OES_texture_float_linear WEBGL_compressed_texture_s3tc > WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context > MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc > Audio Backend: wasapi > Direct2D: true > DirectWrite: true (10.0.14393.1358) > GPU #1 > Active: Yes > Description: Intel(R) HD Graphics 4000 > Vendor ID: 0x8086 > Device ID: 0x0166 > Driver Version: 10.18.10.4358 > Driver Date: 12-21-2015 > Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 > igd10iumd32 > Subsys ID: 1894103c > RAM: Unknown >

Received Private Message; There is no reply button anywhere on my screen, On 8/4/17, K. Diane <dtharachai@gmail.com> wrote: > Please tell me where the reply is on this page > Application Basics > ------------------ > > Name: Firefox > Version: 54.0.1 > Build ID: 20170628075643 > Update Channel: release > User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) > Gecko/20100101 Firefox/54.0 > OS: Windows_NT 10.0 > Multiprocess Windows: 0/1 (Disabled by add-ons) > Google Key: Found > Mozilla Location Service Key: Found > Safe Mode: false > > Crash Reports for the Last 3 Days > --------------------------------- > > All Crash Reports > > Extensions > ---------- > > Name: Adblock Plus > Version: 2.9.1 > Enabled: true > ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} > > Name: Application Update Service Helper > Version: 2.0 > Enabled: true > ID: aushelper@mozilla.org > > Name: Firefox Screenshots > Version: 6.6.0 > Enabled: true > ID: screenshots@mozilla.org > > Name: Follow-on Search Telemetry > Version: 0.9.1 > Enabled: true > ID: followonsearch@mozilla.com > > Name: Multi-process staged rollout > Version: 1.85 > Enabled: true > ID: e10srollout@mozilla.org > > Name: Pocket > Version: 1.0.5 > Enabled: true > ID: firefox@getpocket.com > > Name: Shield Recipe Client > Version: 1.0.0 > Enabled: true > ID: shield-recipe-client@mozilla.org > > Name: Web Compat > Version: 1.1 > Enabled: true > ID: webcompat@mozilla.org > > Name: ZenMate Security, Privacy & Unblock VPN > Version: 5.10.4 > Enabled: true > ID: firefox@zenmate.com > > Graphics > -------- > > Features > Compositing: Direct3D 11 > Asynchronous Pan/Zoom: none > WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: > 000000000000ff40) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) > EGL_EXTENSIONS: EGL_EXT_create_context_robustness > EGL_ANGLE_d3d_share_handle_client_buffer > EGL_ANGLE_d3d_texture_client_buffer > EGL_ANGLE_surface_d3d_texture_2d_share_handle > EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size > EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation > EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer > EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image > EGL_KHR_image_base EGL_KHR_gl_texture_2D_image > EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image > EGL_KHR_get_all_proc_addresses EGL_KHR_stream > EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv > EGL_ANGLE_flexible_surface_compatibility > EGL_ANGLE_stream_producer_d3d_texture_nv12 > EGL_ANGLE_create_context_webgl_compatibility > EGL_CHROMIUM_create_context_bind_generates_resource > EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions > EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle > EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation > EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path > EGL_KHR_client_get_all_proc_addresses > WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics > 4000 Direct3D11 vs_5_0 ps_5_0) > WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) > WebGL 1 Driver Extensions: GL_ANGLE_depth_texture > GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample > GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode > GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory > GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 > GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source > GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location > GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture > GL_CHROMIUM_sync_query GL_EXT_blend_minmax > GL_EXT_color_buffer_half_float GL_EXT_debug_marker > GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query > GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range > GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra > GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod > GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic > GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg > GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug > GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage > GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external > GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 > GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer > GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 > GL_OES_standard_derivatives GL_OES_texture_float > GL_OES_texture_float_linear GL_OES_texture_half_float > GL_OES_texture_half_float_linear GL_OES_texture_npot > GL_OES_vertex_array_object > WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax > EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod > EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get > OES_element_index_uint OES_standard_derivatives OES_texture_float > OES_texture_float_linear OES_texture_half_float > OES_texture_half_float_linear OES_vertex_array_object > WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc > WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture > WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context > MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture > WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: > 000000000000ff40) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) > EGL_EXTENSIONS: EGL_EXT_create_context_robustness > EGL_ANGLE_d3d_share_handle_client_buffer > EGL_ANGLE_d3d_texture_client_buffer > EGL_ANGLE_surface_d3d_texture_2d_share_handle > EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size > EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation > EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer > EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image > EGL_KHR_image_base EGL_KHR_gl_texture_2D_image > EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image > EGL_KHR_get_all_proc_addresses EGL_KHR_stream > EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv > EGL_ANGLE_flexible_surface_compatibility > EGL_ANGLE_stream_producer_d3d_texture_nv12 > EGL_ANGLE_create_context_webgl_compatibility > EGL_CHROMIUM_create_context_bind_generates_resource > EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions > EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle > EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation > EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path > EGL_KHR_client_get_all_proc_addresses > WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics > 4000 Direct3D11 vs_5_0 ps_5_0) > WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.2a250c8a0e15) > WebGL 2 Driver Extensions: GL_ANGLE_depth_texture > GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample > GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode > GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory > GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 > GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source > GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location > GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture > GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float > GL_EXT_color_buffer_half_float GL_EXT_debug_marker > GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query > GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range > GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra > GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod > GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic > GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg > GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug > GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage > GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external > GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture > GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary > GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 > GL_OES_standard_derivatives GL_OES_texture_float > GL_OES_texture_float_linear GL_OES_texture_half_float > GL_OES_texture_half_float_linear GL_OES_texture_npot > GL_OES_vertex_array_object > WebGL 2 Extensions: EXT_color_buffer_float > EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get > OES_texture_float_linear WEBGL_compressed_texture_s3tc > WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context > MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc > Audio Backend: wasapi > Direct2D: true > DirectWrite: true (10.0.14393.1358) > GPU #1 > Active: Yes > Description: Intel(R) HD Graphics 4000 > Vendor ID: 0x8086 > Device ID: 0x0166 > Driver Version: 10.18.10.4358 > Driver Date: 12-21-2015 > Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 > igd10iumd32 > Subsys ID: 1894103c > RAM: Unknown >
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

> Diagnostics > AzureCanvasAccelerated: 0 > AzureCanvasBackend: direct2d 1.1 > AzureContentBackend: direct2d 1.1 > AzureFallbackCanvasBackend: skia > Decision Log > D3D9_COMPOSITING: > disabled by default: Disabled by default > GPU_PROCESS: > unavailable by default: Multi-process mode is not enabled > WEBRENDER: > unavailable by runtime: Build doesn't include WebRender > > > > > Important Modified Preferences > ------------------------------ > > browser.cache.disk.capacity: 358400 > browser.cache.disk.filesystem_reported: 1 > browser.cache.disk.smart_size.first_run: false > browser.cache.disk.smart_size.use_old_max: false > browser.cache.frecency_experiment: 4 > browser.download.importedFromSqlite: true > browser.places.smartBookmarksVersion: 8 > browser.search.update: false > browser.sessionstore.upgradeBackup.latestBuildID: 20170628075643 > browser.startup.homepage_override.buildID: 20170628075643 > browser.startup.homepage_override.mstone: 54.0.1 > browser.tabs.drawInTitlebar: false > browser.tabs.remote.autostart.2: true > browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 > browser.urlbar.lastS

> Diagnostics > AzureCanvasAccelerated: 0 > AzureCanvasBackend: direct2d 1.1 > AzureContentBackend: direct2d 1.1 > AzureFallbackCanvasBackend: skia > Decision Log > D3D9_COMPOSITING: > disabled by default: Disabled by default > GPU_PROCESS: > unavailable by default: Multi-process mode is not enabled > WEBRENDER: > unavailable by runtime: Build doesn't include WebRender > > > > > Important Modified Preferences > ------------------------------ > > browser.cache.disk.capacity: 358400 > browser.cache.disk.filesystem_reported: 1 > browser.cache.disk.smart_size.first_run: false > browser.cache.disk.smart_size.use_old_max: false > browser.cache.frecency_experiment: 4 > browser.download.importedFromSqlite: true > browser.places.smartBookmarksVersion: 8 > browser.search.update: false > browser.sessionstore.upgradeBackup.latestBuildID: 20170628075643 > browser.startup.homepage_override.buildID: 20170628075643 > browser.startup.homepage_override.mstone: 54.0.1 > browser.tabs.drawInTitlebar: false > browser.tabs.remote.autostart.2: true > browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 > browser.urlbar.lastS
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

Okay. You did not follow all of the instructions I posted. But don't worry about it. I posted the data I wanted.

Okay. You did not follow all of the instructions I posted. But don't worry about it. I posted the data I wanted.
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

Opps, the instructions I posted were for the other forum. Sorry :-(

Opps, the instructions I posted were for the other forum. Sorry :-(
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

Happy112 asked you to check for malware. Have you done so?

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Happy112 asked you to check for malware. Have you done so? You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

User did malware scans.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

User did malware scans. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ----------------------- Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
FredMcD
  • Top 10 Contributor
4229 izisombululo 59018 izimpendulo
Kuphostiwe

User tried Firefox and computer in Safe Mode. The problem still there.

User tried Firefox and computer in Safe Mode. The problem still there.
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Why isn't user posting herself   ?

Can we please continue this in the original thread :

https://support.mozilla.org/en-US/questions/1168017

Why isn't user posting herself &nbsp; ? Can we please continue this in the original thread : https://support.mozilla.org/en-US/questions/1168017

Umnikazi wombuzo

Happy112, I did everything you suggested and it didn't work. Fred was only trying to be more helpful to this 66 year old American woman living in Bangkok. So, if you have any other ideas let's hear them. Diane

Happy112, I did everything you suggested and it didn't work. Fred was only trying to be more helpful to this 66 year old American woman living in Bangkok. So, if you have any other ideas let's hear them. Diane

Umnikazi wombuzo

So everyone knows I uninstalled firefox's two folders and then did a computer search for everything with Mozilla and Firefox and deleted everything that appeared in the search screen on my windows 10 64 bit HP laptop.

I am using only Chrome to watch my American TV shows and am having no redirects or popups. And I'm still using adblocker plus and zenmate, Happy will this help you?

So everyone knows I uninstalled firefox's two folders and then did a computer search for everything with Mozilla and Firefox and deleted everything that appeared in the search screen on my windows 10 64 bit HP laptop. I am using only Chrome to watch my American TV shows and am having no redirects or popups. And I'm still using adblocker plus and zenmate, Happy will this help you?

Umnikazi wombuzo

Happy 112, thank you. If you have any other ideas please let me know, Right now I need all the help I can get. Diane

Happy 112, thank you. If you have any other ideas please let me know, Right now I need all the help I can get. Diane
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

dianet said

And I'm still using adblocker plus and zenmate, Happy will this help you?

I sincerely hope that somebody with better working braincells than mine will come to your rescue.

''dianet [[#answer-993326|said]]'' <blockquote> And I'm still using adblocker plus and zenmate, Happy will this help you? </blockquote> I sincerely hope that somebody with better working braincells than mine will come to your rescue.

Umnikazi wombuzo

Happy112 I use ZenMate VPN and I read what you sent to Fred. When I don't use zenmate the redirects are in Thai but if I am using zenmate the redirects are only in English. Can you suggest another free VPN service that you feel is safe? Again thank you Diane

Happy112 I use ZenMate VPN and I read what you sent to Fred. When I don't use zenmate the redirects are in Thai but if I am using zenmate the redirects are only in English. Can you suggest another free VPN service that you feel is safe? Again thank you Diane
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

dianet said

Right now I need all the help I can get.

I know   -   all of this must be very frustrating. Am I to understand that, using Firefox only, you still get redirected and you now get pop-ups as well  ? Would it be at all possible for you to provide a screenshot, like cor-el asked you before   ? Or maybe give us a link (the URL) to the page you get redirected to  ?

Another thing that comes to mind : When you disable ZenMate you of course get Thai pages,   but : do you still get redirected when you're not using ZenMate   ?

''dianet [[#answer-993328|said]]'' <blockquote> Right now I need all the help I can get. </blockquote> I know &nbsp; - &nbsp; all of this must be very frustrating. Am I to understand that, using Firefox only, you still get redirected and you now get pop-ups as well ? Would it be at all possible for you to provide a screenshot, like cor-el asked you before &nbsp; ? Or maybe give us a link (the URL) to the page you get redirected to ? Another thing that comes to mind : When you disable ZenMate you of course get Thai pages, &nbsp; but : do you still get redirected when you're not using ZenMate &nbsp; ?
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Impendulo Ewusizo

dianet said

Happy112 I use ZenMate VPN and I read what you sent to Fred. When I don't use zenmate the redirects are in Thai but if I am using zenmate the redirects are only in English. Can you suggest another free VPN service that you feel is safe? Again thank you Diane

It was just a 'gut-feeling' I had about ZenMate .....   (and my 'gut-feelings' aren't always right)

Meanwhile, I've been searching for alternatives, and this is what I found :

http://www.pcmag.com/article2/0,2817,2403388,00.asp

''dianet [[#answer-993332|said]]'' <blockquote> Happy112 I use ZenMate VPN and I read what you sent to Fred. When I don't use zenmate the redirects are in Thai but if I am using zenmate the redirects are only in English. Can you suggest another free VPN service that you feel is safe? Again thank you Diane </blockquote> It was just a 'gut-feeling' I had about ZenMate ..... &nbsp; (and my 'gut-feelings' aren't always right) Meanwhile, I've been searching for alternatives, and this is what I found : http://www.pcmag.com/article2/0,2817,2403388,00.asp