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exclusion list (psw, pop-up ....) is cancelled when firefox is closed

Kuphostiwe

Hi, from few days my Firefox installation do not work as expected. ALL exclusion lists (psw, pop-up ...) are cleaned when I close Firefox. I've read hundreds of article to try to fix this without success. I've also tried to unistall and install a new version of firefox without having any positive results. I don't have the cronology clean active and there is not an justification for this big issue.

Have someone had the same issue and have resolved this?

Thanks for your help

Oscar

Hi, from few days my Firefox installation do not work as expected. ALL exclusion lists (psw, pop-up ...) are cleaned when I close Firefox. I've read hundreds of article to try to fix this without success. I've also tried to unistall and install a new version of firefox without having any positive results. I don't have the cronology clean active and there is not an justification for this big issue. Have someone had the same issue and have resolved this? Thanks for your help Oscar

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 26.0 r0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0

Eminye Imininingwane

philipp
  • Top 25 Contributor
  • Moderator
5291 izisombululo 23381 izimpendulo
Kuphostiwe

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

hello, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Impendulo Ewusizo

Nome: Firefox Versione: 54.0.1 ID build: 20170628075643 Canale di aggiornamento: release User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0 SO: Windows_NT 10.0 Finestre multiprocesso: 1/1 (Attivato automaticamente) Chiave Google: Disponibile Chiave per il servizio Mozilla Location: Disponibile Modalità provvisoria: false

Segnalazioni di arresto anomalo degli ultimi 3 giorni


Tutte le segnalazioni

Estensioni


Nome: Application Update Service Helper Versione: 2.0 Attiva: true ID: aushelper@mozilla.org


Nome: Adblock Plus Versione: 2.9.1 Attiva: false ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Nome: Download Status Bar Versione: 15.0.0.1 Attiva: false ID: {6c28e999-e900-4635-a39d-b1ec90ba0c0f}

Nome: Firebug Versione: 2.0.19 Attiva: false ID: firebug@software.joehewitt.com

Nome: FireFTP Versione: 2.0.31 Attiva: false ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

Nome: Google Translator for Firefox Versione: 2.1.0.5.3 Attiva: false ID: translator@zoli.bod

Nome: ImTranslator Versione: 10.52 Attiva: false ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Nome: Lightbeam Versione: 1.3.2 Attiva: false ID: jid1-F9UJ2thwoAm5gQ@jetpack

Nome: Send to Kindle for Mozilla Firefox Versione: 1.0.2.76 Attiva: false ID: sendtokindle@amazon.com

Nome: Video DownloadHelper Versione: 6.3.1 Attiva: false ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Nome: Web Developer Versione: 1.2.13 Attiva: false ID: {c45c406e-ab73-11d8-be73-000a95be3b12}

Grafica


Caratteristiche Composizione: Direct3D 11 Panoramica/zoom asincroni (APZ): input rotella attivo Informazioni driver WSI WebGL 1: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000864e) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses Renderer driver WebGL 1: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) Versione driver WebGL 1: OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) Estensioni driver WebGL 1: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Estensioni WebGL 1: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture Informazioni driver WSI WebGL 2: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000864e) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses Renderer driver WebGL 2: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) Versione driver WebGL 2: OpenGL ES 3.0 (ANGLE 2.1.0.2a250c8a0e15) Estensioni driver WebGL 2: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Estensioni WebGL 2: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Back-end audio: wasapi Direct2D: true DirectWrite: true (10.0.15063.483) GPU #1 Attivo: Sì Descrizione: Intel(R) HD Graphics 520 ID produttore: 0x8086 ID dispositivo: 0x1916 Versione driver: 21.20.16.4627 Data aggiornamento driver: 3-9-2017 Driver: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 ID sottosistema: 06f31028 RAM: Unknown

Diagnostica AzureCanvasAccelerated: 0 AzureCanvasBackend: Direct2D 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: Direct2D 1.1 AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo failures: CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64.dll v=0.0.0.0 Registro decisioni D3D9_COMPOSITING: disabled by default: Disabled by default WEBRENDER: unavailable by runtime: Build doesn't include WebRender


Registro errori (#0): CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64.dll v=0.0.0.0 (#16): CP+[GFX1-]: ClientL

Nome: Firefox Versione: 54.0.1 ID build: 20170628075643 Canale di aggiornamento: release User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0 SO: Windows_NT 10.0 Finestre multiprocesso: 1/1 (Attivato automaticamente) Chiave Google: Disponibile Chiave per il servizio Mozilla Location: Disponibile Modalità provvisoria: false Segnalazioni di arresto anomalo degli ultimi 3 giorni ----------------------------------------------------- Tutte le segnalazioni Estensioni ---------- Nome: Application Update Service Helper Versione: 2.0 Attiva: true ID: aushelper@mozilla.org Nome: Adblock Plus Versione: 2.9.1 Attiva: false ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Nome: Download Status Bar Versione: 15.0.0.1 Attiva: false ID: {6c28e999-e900-4635-a39d-b1ec90ba0c0f} Nome: Firebug Versione: 2.0.19 Attiva: false ID: firebug@software.joehewitt.com Nome: FireFTP Versione: 2.0.31 Attiva: false ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f} Nome: Google Translator for Firefox Versione: 2.1.0.5.3 Attiva: false ID: translator@zoli.bod Nome: ImTranslator Versione: 10.52 Attiva: false ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE} Nome: Lightbeam Versione: 1.3.2 Attiva: false ID: jid1-F9UJ2thwoAm5gQ@jetpack Nome: Send to Kindle for Mozilla Firefox Versione: 1.0.2.76 Attiva: false ID: sendtokindle@amazon.com Nome: Video DownloadHelper Versione: 6.3.1 Attiva: false ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Nome: Web Developer Versione: 1.2.13 Attiva: false ID: {c45c406e-ab73-11d8-be73-000a95be3b12} Grafica ------- Caratteristiche Composizione: Direct3D 11 Panoramica/zoom asincroni (APZ): input rotella attivo Informazioni driver WSI WebGL 1: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000864e) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses Renderer driver WebGL 1: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) Versione driver WebGL 1: OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) Estensioni driver WebGL 1: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Estensioni WebGL 1: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture Informazioni driver WSI WebGL 2: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000864e) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses Renderer driver WebGL 2: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) Versione driver WebGL 2: OpenGL ES 3.0 (ANGLE 2.1.0.2a250c8a0e15) Estensioni driver WebGL 2: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object Estensioni WebGL 2: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Back-end audio: wasapi Direct2D: true DirectWrite: true (10.0.15063.483) GPU #1 Attivo: Sì Descrizione: Intel(R) HD Graphics 520 ID produttore: 0x8086 ID dispositivo: 0x1916 Versione driver: 21.20.16.4627 Data aggiornamento driver: 3-9-2017 Driver: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 ID sottosistema: 06f31028 RAM: Unknown Diagnostica AzureCanvasAccelerated: 0 AzureCanvasBackend: Direct2D 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: Direct2D 1.1 AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo failures: CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64.dll v=0.0.0.0 Registro decisioni D3D9_COMPOSITING: disabled by default: Disabled by default WEBRENDER: unavailable by runtime: Build doesn't include WebRender Registro errori (#0): CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64.dll v=0.0.0.0 (#16): CP+[GFX1-]: ClientL
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Ocaselli said

Hi, from few days my Firefox installation do not work as expected. ALL exclusion lists (psw, pop-up ...) are cleaned when I close Firefox.

Hi   Oscar,

Stab in the dark, but would you check this please :

3-bar menu => Options => Privacy => Under 'History' Choose 'Use custom settings for history' and make sure that 'Clear history when Firefox closes' is unchecked.

''Ocaselli [[#question-1169109|said]]'' <blockquote> Hi, from few days my Firefox installation do not work as expected. ALL exclusion lists (psw, pop-up ...) are cleaned when I close Firefox. </blockquote> Hi &nbsp; Oscar, Stab in the dark, but would you check this please : 3-bar menu => Options => Privacy => Under 'History' Choose 'Use custom settings for history' and make sure that 'Clear history when Firefox closes' is '''un'''checked.

Impendulo Ewusizo

Hi,

I've already tried this without success. I'm adding the exclusion but when I close Firefox the exclusion will be cleaned :(

Hi, I've already tried this without success. I'm adding the exclusion but when I close Firefox the exclusion will be cleaned :(
philipp
  • Top 25 Contributor
  • Moderator
5291 izisombululo 23381 izimpendulo
Kuphostiwe

please also make sure that you're not using external tools like ccleaner that might interfere here and purge that data.

if that isn't the case either you could try the following: go to the firefox menu ≡ > help ? > troubleshooting information again, open your profile folder and (while firefox isn't running) delete the permissions.sqlite file - maybe it got corrupted and therefore doesn't properly store the settings anymore...

please also make sure that you're not using external tools like ccleaner that might interfere here and purge that data. if that isn't the case either you could try the following: go to the firefox ''menu ≡ > help ? > troubleshooting information'' again, open your profile folder and (while firefox isn't running) delete the permissions.sqlite file - maybe it got corrupted and therefore doesn't properly store the settings anymore...
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Another stab in the dark :

Clearing   "Site Preferences"   clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Another stab in the dark : Clearing &nbsp; "Site Preferences" &nbsp; clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Umnikazi wombuzo

Permissions.sqllite deleted but nothing change and the file is not created as new after closing/opening Firefox

Permissions.sqllite deleted but nothing change and the file is not created as new after closing/opening Firefox

Umnikazi wombuzo

Clearing "Site Preferences", this is not set.

Clearing "Site Preferences", this is not set.
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Ocaselli said

Clearing "Site Preferences", this is not set.

The dropdown, shown in my previous screenshot, is a different one. It's the dropdown that you'll get when you click on the hightlighted   'clear you recent history'   (see next screenshot). It's higly unlikely that you will have checked any of these boxes though,   but just to make sure ......

''Ocaselli [[#answer-990314|said]]'' <blockquote> Clearing "Site Preferences", this is not set. </blockquote> The dropdown, shown in my previous screenshot, is a different one. It's the dropdown that you'll get when you click on the hightlighted &nbsp; 'clear you recent history' &nbsp; (see next screenshot). It's higly unlikely that you will have checked any of these boxes though, &nbsp; but just to make sure ......

Umnikazi wombuzo

Hi yest it's the screeshot showed from Firefox 54.0.1 (64 bit) on my Win 10 installation and it's like yours but in Italian language

Hi yest it's the screeshot showed from Firefox 54.0.1 (64 bit) on my Win 10 installation and it's like yours but in Italian language
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Ocaselli said

Hi yest it's the screeshot showed from Firefox 54.0.1 (64 bit) on my Win 10 installation and it's like yours but in Italian language

Did you click on that highlighted part that brings down that dropdown menu, just to make sure that 'Site Preferences' is not checked   ?

''Ocaselli [[#answer-990360|said]]'' <blockquote> Hi yest it's the screeshot showed from Firefox 54.0.1 (64 bit) on my Win 10 installation and it's like yours but in Italian language </blockquote> Did you click on that highlighted part that brings down that dropdown menu, just to make sure that 'Site Preferences' is not checked &nbsp; ?

Umnikazi wombuzo

Hi,

Site preferences is not cheked in any settings where it apperas

I don't understand what was the cause of this big issues

If I don't find an solution I need to return to use another browser abandoning Firefox :(

Hi, Site preferences is not cheked in any settings where it apperas I don't understand what was the cause of this big issues If I don't find an solution I need to return to use another browser abandoning Firefox :(
cor-el
  • Top 10 Contributor
  • Moderator
17425 izisombululo 157456 izimpendulo
Kuphostiwe

Do you have cleanup software like CCleaner that might clear this data?

Try to rename/remove the content-prefs.sqlite (should of course be permissions.sqlite) file in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Do you have cleanup software like CCleaner that might clear this data? Try to rename/remove the <strike><b>content-prefs.sqlite</b></strike> (should of course be permissions.sqlite) file in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox

Okulungisiwe ngu cor-el

jscher2000
  • Top 10 Contributor
8643 izisombululo 70721 izimpendulo
Kuphostiwe

Ocaselli said

Permissions.sqllite deleted but nothing change and the file is not created as new after closing/opening Firefox

Is it created after you save a custom permission for a site? If not, that would be a sure sign of... something very wrong, but I'm not sure what.

When you reinstalled Firefox, did you use the "clean reinstall" procedure and remove the old "Mozilla Firefox" folder? Here's the whole thing:

Clean Reinstall

We use this name, but it's not about removing your settings, it's about making sure the program files are clean (no inconsistent or alien code files). As described below, this process does not disturb your existing settings. It's not essential to uninstall Firefox, but you can if you like, saying No to any request about removing personal data.

It only takes a few minutes.

(A) Download a fresh installer for Firefox to a convenient location. You can choose between:

Regular version for Windows 7-10 https://www.mozilla.org/firefox/all/ Note: only runs Flash, no other legacy plugins "Windows" version is standard 32-bit version, which is generally recommended; to take advantage of more memory, you could switch to the 64-bit version, see: How to switch from 32-bit to 64-bit Firefox

Extended Support Release for Windows XP-10 https://www.mozilla.org/firefox/organizations/all/ Note: Windows (32-bit) runs legacy plugins that ran in Firefox 51; 64-bit runs Flash and Silverlight. If anyone reading this is thinking of switching to the 64-bit version, see: How to switch from 32-bit to 64-bit Firefox

(B) Exit out of Firefox (if applicable).

(C) Using Windows Explorer/My Computer, rename the program folder as follows:

64-bit Windows users with 32-bit Firefox: Rename

C:\Program Files (x86)\Mozilla Firefox

to

C:\Program Files (x86)\OldFirefox

Other Windows/Firefox combinations: Rename

C:\Program Files\Mozilla Firefox

to

C:\Program Files\OldFirefox

(D) Run the installer you downloaded in step (A). It should automatically connect to your existing settings.

Note: Some less used files may exist only in that OldFirefox folder, so I suggest retaining them for a few days in case we need to go looking for something in there.

Any improvement?

''Ocaselli [[#answer-990313|said]]'' <blockquote> Permissions.sqllite deleted but nothing change and the file is not created as new after closing/opening Firefox </blockquote> Is it created after you save a custom permission for a site? If not, that would be a sure sign of... something very wrong, but I'm not sure what. When you reinstalled Firefox, did you use the "clean reinstall" procedure and remove the old "Mozilla Firefox" folder? Here's the whole thing: '''Clean Reinstall''' We use this name, but it's not about removing your settings, it's about making sure the program files are clean (no inconsistent or alien code files). As described below, this process does not disturb your existing settings. It's not essential to uninstall Firefox, but you can if you like, saying No to any request about removing personal data. It only takes a few minutes. (A) Download a fresh installer for Firefox to a convenient location. You can choose between: '''Regular version for Windows 7-10''' https://www.mozilla.org/firefox/all/ Note: only runs Flash, no other legacy plugins "Windows" version is standard 32-bit version, which is generally recommended; to take advantage of more memory, you could switch to the 64-bit version, see: [[How to switch from 32-bit to 64-bit Firefox]] '''Extended Support Release for Windows XP-10''' https://www.mozilla.org/firefox/organizations/all/ Note: Windows (32-bit) runs legacy plugins that ran in Firefox 51; 64-bit runs Flash and Silverlight. If anyone reading this is thinking of switching to the 64-bit version, see: [[How to switch from 32-bit to 64-bit Firefox]] (B) Exit out of Firefox (if applicable). (C) Using Windows Explorer/My Computer, rename the program folder as follows: ''64-bit Windows users with 32-bit Firefox:'' Rename C:\Program Files (x86)\Mozilla Firefox to C:\Program Files (x86)\OldFirefox ''Other Windows/Firefox combinations:'' Rename C:\Program Files\Mozilla Firefox to C:\Program Files\OldFirefox (D) Run the installer you downloaded in step (A). It should automatically connect to your existing settings. Note: Some less used files may exist only in that OldFirefox folder, so I suggest retaining them for a few days in case we need to go looking for something in there. Any improvement?
cor-el
  • Top 10 Contributor
  • Moderator
17425 izisombululo 157456 izimpendulo
Kuphostiwe

I think that the password permissions are still stored in logins.json and shouldn't be affected by a problem with permissions.sqlite, so if you lose all exceptions then these are removed either by Firefox or by external software.

I think that the password permissions are still stored in logins.json and shouldn't be affected by a problem with permissions.sqlite, so if you lose all exceptions then these are removed either by Firefox or by external software.

Umnikazi wombuzo

cor-el said

Do you have cleanup software like CCleaner that might clear this data? Try to rename/remove the content-prefs.sqlite (should of course be permissions.sqlite) file in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Hi, I never have used CCleaner, I'll try what suggested

''cor-el [[#answer-990890|said]]'' <blockquote> Do you have cleanup software like CCleaner that might clear this data? Try to rename/remove the <strike><b>content-prefs.sqlite</b></strike> (should of course be permissions.sqlite) file in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox </blockquote> Hi, I never have used CCleaner, I'll try what suggested

Umnikazi wombuzo

Hi, I never have used CCleaner, I'll try what suggested

Hi, I never have used CCleaner, I'll try what suggested

Umnikazi wombuzo

Ocaselli said

cor-el said
Do you have cleanup software like CCleaner that might clear this data? Try to rename/remove the content-prefs.sqlite (should of course be permissions.sqlite) file in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Hi, I never have used CCleaner, I'll try what suggested

Not resolved :( I'ne renamed the file, restarted Firefox, added an pop-up exclusion, closed firefox and re-opened. Result: exclusion lost

''Ocaselli [[#answer-990978|said]]'' <blockquote> ''cor-el [[#answer-990890|said]]'' <blockquote> Do you have cleanup software like CCleaner that might clear this data? Try to rename/remove the <strike><b>content-prefs.sqlite</b></strike> (should of course be permissions.sqlite) file in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox </blockquote> Hi, I never have used CCleaner, I'll try what suggested </blockquote> Not resolved :( I'ne renamed the file, restarted Firefox, added an pop-up exclusion, closed firefox and re-opened. Result: exclusion lost

Umnikazi wombuzo

cor-el said

I think that the password permissions are still stored in logins.json and shouldn't be affected by a problem with permissions.sqlite, so if you lose all exceptions then these are removed either by Firefox or by external software.

I've tried to understand what the files/register is update when an exclusion was set using process monutor of microsoft without success. I 've not find where are located and whu is cleaning this settings. I'm very frustrated. I've lost days trying to fix this.

''cor-el [[#answer-990925|said]]'' <blockquote> I think that the password permissions are still stored in logins.json and shouldn't be affected by a problem with permissions.sqlite, so if you lose all exceptions then these are removed either by Firefox or by external software. </blockquote> I've tried to understand what the files/register is update when an exclusion was set using process monutor of microsoft without success. I 've not find where are located and whu is cleaning this settings. I'm very frustrated. I've lost days trying to fix this.
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Ocaselli said

Not resolved :( I'ne renamed the file, restarted Firefox, added an pop-up exclusion, closed firefox and re-opened. Result: exclusion lost

After you've added the exception, and before closing Firefox, did you click 'Salva modifiche'   ?

''Ocaselli [[#answer-990990|said]]'' <blockquote> Not resolved :( I'ne renamed the file, restarted Firefox, added an pop-up exclusion, closed firefox and re-opened. Result: exclusion lost </blockquote> After you've added the exception, and before closing Firefox, did you click 'Salva modifiche' &nbsp; ?