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Firefox chashes

  • 2 uphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu philipp

LebKat
LebKat
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After opening Firefox, the browser crashes. In Safe Mode, the browser does not start. Yesterday the browser worked without problems, after the next turning on the computer, Firefox stopped working. I tried to delete the browser, reinstall it, but it did not fix the problem. I copy the ID of the last fall. Crash ID: bp-f15f605c-eabb-4ed3-affb-fa3731170713

After opening Firefox, the browser crashes. In Safe Mode, the browser does not start. Yesterday the browser worked without problems, after the next turning on the computer, Firefox stopped working. I tried to delete the browser, reinstall it, but it did not fix the problem. I copy the ID of the last fall. Crash ID: bp-f15f605c-eabb-4ed3-affb-fa3731170713

Isisombululo esikhethiwe

cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716.

comodo is providing fixes - please see: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

FredMcD
FredMcD
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Isisombululo Esikhethiwe

cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716.

comodo is providing fixes - please see: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691

philipp
philipp
  • Moderator
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you can also refer to Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update