I hv multiple tabs open in multiple windows all of a sudden mozilla stop responding dnt want to shut down or restart want mozila to respond in same session.
hv multiple tabs open in multiple windows all of a sudden mozilla stop responding dnt want to shut down or restart want mozila to respond in same session.
Eminye Imininingwane Yohlelo
- I-ejenti Engumsebenzisi: Mozilla/5.0 (Linux; Android 5.0; SM-N900 Build/LRX21V) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Mobile Safari/537.36
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.
Next time this happens; How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox
This link has a program that can crash Firefox.