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Hotmail is very slow working with Firefox for awhile?

  • 12 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu James

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Hotmail is very slow working with Firefox for awhile? I am using Firefox 43.01. I find hotmail, yahoo etc very slow on Forefox, but it did not have such issue with other browser. I have ad blocker add-ons in firefox. Why did firefox not having a built-in option to turn off ads?

As some folks suggested, I disable all add-ons within hotmail. I did turn off acceleration option under firefox option to get rid off flashing screen. No relief .

The were lot of messages in Hotmail forum about it. They suggest to reach firefox support.

Thanks for sharing.

Okulungisiwe ngu RIMD

All Replies (12)

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RIMD said

I am using Firefox 43.01

Are you using the ESR version?

I have ad blocker add-ons in firefox. Why did firefox not having a built-in option to turn off ads?

There is an ad blocker built in the browser, but many ads know how to get around it.


Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

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RIMD said

As some folks suggested, I disable all add-ons within hotmail. I did turn off acceleration option under firefox option to get rid off flashing screen. No relief .

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Thanks for your replies/suggestions.

Are you using the ESR version? I supplied my firefox data to my thread. How do I find out whether ESR version or not?

What is ESR and it drawback?

I have clear history when firefox closes (I clicked all under this settings). It Clears the Cache and remove Cookies.

As I tart my Firefox, It shows my content cache as 3.5 MB, Off line webcontent and uer data 2.7 MB, Clear now is not clearing this one.

Use Hardware Acceleration already turned off.

Poke around safe websites. Are there any problems?

What do you mean by safe websites?

What are the problems to look for.

Thanks for sharing.

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RIMD said

Are you using the ESR version? I supplied my firefox data to my thread. How do I find out whether ESR version or not?

Type about:support<enter> in the Firefox address bar. This page contains information about your system and Firefox.

What is ESR and it drawback?

https://www.mozilla.org/en-US/firefox/organizations/ Extended Support Release

What do you mean by safe websites?

Any website that is secure would not have any bad programs in wait to causing problems on your system, like Mozilla.

What are the problems to look for.

Any problems.

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Thanks again. It looks like , I do not have ESR and I have adblock Plus ad-on.

Troubleshooting Information is attached for your review.

Application Basics


Name: Firefox Version: 43.0.1 Build ID: 20151216175450 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.8.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: BehindTheOverlay Version: 0.1.1.1-signed.1-signed Enabled: true ID: jid1-Y3WfE7td45aWDw@jetpack

Name: PriceBlink Version: 4.8 Enabled: false ID: info@priceblink.com

Name: Webmail Ad Blocker Version: 4.29 Enabled: false ID: gmailnoads@mywebber.com

Graphics


Adapter Description: Intel(R) HD Graphics 4000 Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0166 DirectWrite Enabled: false (6.2.9200.17568) Driver Date: 8-17-2015 Driver Version: 10.18.10.4276 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 397717aa Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20151216175450 browser.startup.homepage: http://www.google.com browser.startup.homepage_override.buildID: 20151216175450 browser.startup.homepage_override.mstone: 43.0.1 browser.urlbar.suggest.searches: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 43.0.1 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 43.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0166 gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.4276 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.appVersion: 43.0.1 gfx.crash-guard.glcontext.deviceID: 0x0166 gfx.crash-guard.glcontext.driverVersion: 10.18.10.4276 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0166 gfx.driver-init.driverVersion: 10.18.10.3958 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.acceleration.disabled: true media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1451851246 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.lastUpdate: 1451526558 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20151216175450 media.gmp-manager.lastCheck: 1486312894 media.hardware-video-decoding.failed: false network.auth.allow-subresource-auth: 2 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1486003343 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_CutePDF_Writer.print_bgcolor: false print.printer_CutePDF_Writer.print_bgimages: false print.printer_CutePDF_Writer.print_duplex: -437918235 print.printer_CutePDF_Writer.print_edge_bottom: 0 print.printer_CutePDF_Writer.print_edge_left: 0 print.printer_CutePDF_Writer.print_edge_right: 0 print.printer_CutePDF_Writer.print_edge_top: 0 print.printer_CutePDF_Writer.print_evenpages: true print.printer_CutePDF_Writer.print_footercenter: print.printer_CutePDF_Writer.print_footerleft: &PT print.printer_CutePDF_Writer.print_footerright: &D print.printer_CutePDF_Writer.print_headercenter: print.printer_CutePDF_Writer.print_headerleft: &T print.printer_CutePDF_Writer.print_headerright: &U print.printer_CutePDF_Writer.print_in_color: true print.printer_CutePDF_Writer.print_margin_bottom: 0.5 print.printer_CutePDF_Writer.print_margin_left: 0.5 print.printer_CutePDF_Writer.print_margin_right: 0.5 print.printer_CutePDF_Writer.print_margin_top: 0.5 print.printer_CutePDF_Writer.print_oddpages: true print.printer_CutePDF_Writer.print_orientation: 0 print.printer_CutePDF_Writer.print_page_delay: 50 print.printer_CutePDF_Writer.print_paper_data: 1 print.printer_CutePDF_Writer.print_paper_height: 11.00 print.printer_CutePDF_Writer.print_paper_name: print.printer_CutePDF_Writer.print_paper_size_type: 0 print.printer_CutePDF_Writer.print_paper_size_unit: 0 print.printer_CutePDF_Writer.print_paper_width: 8.50 print.printer_CutePDF_Writer.print_resolution: -437918235 print.printer_CutePDF_Writer.print_reversed: false print.printer_CutePDF_Writer.print_scaling: 1.00 print.printer_CutePDF_Writer.print_shrink_to_fit: true print.printer_CutePDF_Writer.print_to_file: false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 1515870810 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 1515870810 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 print.printer_PDF_Printer.print_bgcolor: false print.printer_PDF_Printer.print_bgimages: false print.printer_PDF_Printer.print_duplex: 1515870810 print.printer_PDF_Printer.print_edge_bottom: 0 print.printer_PDF_Printer.print_edge_left: 0 print.printer_PDF_Printer.print_edge_right: 0 print.printer_PDF_Printer.print_edge_top: 0 print.printer_PDF_Printer.print_evenpages: true print.printer_PDF_Printer.print_footercenter: print.printer_PDF_Printer.print_footerleft: &PT print.printer_PDF_Printer.print_footerright: &D


Thanks for helping.

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It is not allowing me to attach text doc and not able to paste all.

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Have you tried to Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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RIMD said

It is not allowing me to attach text doc and not able to paste all.

If you are talking about the Add images: button, that is only for pictures.

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Thanks.

"Click Start In Safe Mode"

I did it in safe mode. It is little better but still slow.

How did hotmail work at your end?

Thanks for helping.

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RIMD said

Thanks for your replies/suggestions. Are you using the ESR version? I supplied my firefox data to my thread. How do I find out whether ESR version or not? What is ESR and it drawback?

No the Firefox 43.0.1 was a Release and old one now from December 18, 2015. Not sure why Fred would think it may be a ESR version as it went from 38.0 esr to 45.0 esr.

The current Release is 51.0.1 www.mozilla.org/firefox/all/

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RIMD said

How did hotmail work at your end?

I never had a problem with it. Been using it for 30 years.

I also use Thunderbird, an e-mail browser. Check it out. https://support.mozilla.org/en-US/products/thunderbird


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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FredMcD said

I never had a problem with it. Been using it for 30 years.

Hotmail was launched July 4, 1996 so closer to 20 years ;)