Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

On startup, a typo in the password does not result in a query for new/retry password

  • 3 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu user1121639

more options

I believe this /issue/ is the result of a program change or recent update.

In the morning, my typing skills are not 100%, and so occasionally, I do not type my password correctly. In the past, the program would try to get mail, and if it could not, it would tell me AND would prompt me to Retry or Enter New Password.

Now, it just lies dormant. I know it's my fault for the typo, but the prompt to reenter the password is sorely missed.

I close Thunderbird, open it again, and be more careful. That works. But if you could restore the Retry/New Password prompt, that would be better.

Thank you,


All Replies (3)

more options

Thunderbird will prompt for the password if the e-mail server tells Thunderbird the password is wrong. It sounds like that the e-mail server is not doing this, so Thunderbird doesn't know that the password is wrong.

It could be that the e-mail server is set up this way intentionally to try to keep people from trying to guess someone's password endlessly until they get it right.

more options

Yahoo is the server, and for many years it has been behaving differently. I suppose it could be Yahoo, but (I'm not a programmer) it seems that the error message is arriving, but not the prompt by Thunderbird.

Thank you.

more options

Yahoo is currently causing a lot of people a lot of headaches recently, mainly people using POP.

You don't know that Yahoo is sending that error message or not.

Given the state of Yahoo e-mail these days, I'm not surprised by anything that is not working right for Yahoo e-mail accounts.

What I said about the e-mail server being set up this way intentionally to try to keep people from trying to guess someone's password endlessly, certainly can apply to a big e-mail provider like Yahoo.