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Thunderbird cannot verify password with my email provider. Says configuration error.

Kuphostiwe

About 24 hours ago Thunderbird suddenly stopped downloading my emails. I rebooted a few times and still nothing. I went to email web version and my emails were coming in fine there. I read a bunch of articles here and went ahead and deleted my email account within Thunderbird with the intention to add it back in. Then I had password issues and had to call the email provider to reset my password. Now my password is fine, but when I go to add back in my account Thunderbird says it cannot verify the password. I went through several tests with the email provider's support and since I could log in everywhere I needed to with my password, and the only place it will not work is on Thunderbird itself, she concluded that I need to get support from Thunderbird as that is where the problem lies.

Of course there is no support for Thunderbird....and I am so frustrated at this point! I have been using Thunderbird forever! at least ten years or more...and this has never happened before. I really, really really don't want to switch my email client but I cannot seem to get this one to work all of a sudden anymore and if I cannot get it to work I need to find something that does. Can anyone help please?

About 24 hours ago Thunderbird suddenly stopped downloading my emails. I rebooted a few times and still nothing. I went to email web version and my emails were coming in fine there. I read a bunch of articles here and went ahead and deleted my email account within Thunderbird with the intention to add it back in. Then I had password issues and had to call the email provider to reset my password. Now my password is fine, but when I go to add back in my account Thunderbird says it cannot verify the password. I went through several tests with the email provider's support and since I could log in everywhere I needed to with my password, and the only place it will not work is on Thunderbird itself, she concluded that I need to get support from Thunderbird as that is where the problem lies. Of course there is no support for Thunderbird....and I am so frustrated at this point! I have been using Thunderbird forever! at least ten years or more...and this has never happened before. I really, really really don't want to switch my email client but I cannot seem to get this one to work all of a sudden anymore and if I cannot get it to work I need to find something that does. Can anyone help please?

Eminye Imininingwane Yohlelo

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Eminye Imininingwane

user1121639 230 izisombululo 1532 izimpendulo
Kuphostiwe

I've helped people who now have full access to their AT&T e-mail. The latest created a new Thunderbird Profile, and was able to connect properly with IMAP, using the settings given on the webpage below, not the settings that Thunderbird came up with.

https://www.att.com/esupport/article.html#!/dsl-high-speed/KM1010523

I've helped people who now have full access to their AT&T e-mail. The latest created a new Thunderbird Profile, and was able to connect properly with IMAP, using the settings given on the webpage below, '''not''' the settings that Thunderbird came up with. https://www.att.com/esupport/article.html#!/dsl-high-speed/KM1010523