Why do I keep getting the You Are Using An Older Version message?
Running Win7 64 bit on i5 processor. I keep getting the Old Version message, sometimes get "FF can't tell what version you are using" & also getting the "This Version No Longer Supported" banner across the top. Updated to 51.0.1 4 times now but no change. WHY? The FF upgrade has decided that the 32 bit version is best for my computer. See screenshots for details. The "SHARE DATA" section at the bottom of this page has completely wrong info - could this be part of the problem? What is "NPWLPG"? No MIME support either.
Okulungisiwe ngu Steve
Eminye Imininingwane Yohlelo
- Adobe PDF Plug-In For Firefox and Netscape 15.23.20053
- DivX Web Player version 22.214.171.1245
- Intel web components for Intel® Identity Protection Technology
- Intel web components updater - Installs and updates the Intel web components
- Shockwave Flash 24.0 r0
- VLC media player Web Plugin
- I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; rv:36.0) Gecko/20100101 Firefox/36.04
Your System Details shows; Windows 8.1 Firefox 36.04
User Agent: Mozilla/5.0 (Windows NT 6.3; rv:36.0) Gecko/20100101 Firefox/36.04
You might try disabling your plug-in npapicomadapter.
You should do a search on it, particularly this - https://www.herdprotect.com/npapicomadapter.dll-a768c2becd3637a773bb6d2aa7549bbe756dc46b.aspx
Do you use it?
I'm not seeing an general.useragent.override pref that you would normally expect in cases where the user agent is wrong, so only an extension or plugin could cause this issue.
Can you post your troubleshooting information?
I tried all the above suggestions. As a result all my settings were messed up & I can no longer get the private browsing window. Now I only get the Older Version error message sometimes, not all the time. None of my original problems have been solves. Can anybody help please?
Do you remember where you made changes?
Is that in Options/Preferences and/or on the about:addons page (plugins/extensions)?
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
Type about:profiles<enter> in the address bar.