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firefox will not open websites on google shopping page?

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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firefox will not open a number of websites that are located in certain webpages. One example is a google shopping page. The page lists a number of sites to visit to purchase the searched product. However, clicking on a page does not load it. Generally I don't have a problem when going directly to any website.

My security or other settings are probably the issue. However, I don't know enough about this to fix the problem.

Firefox 50.1

Windows 10

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.