Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes when I close and reopen my Macbook Pro lid macOS Sierra

  • 1 baphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu philipp

more options

If I have Firefox open and close the lid, it crashes every time I reopen it. Brand new machine running macOS sierra, never happened before on my old one using mountain lion. Sometimes the crash reporter itself crashes. I tried a reinstall and nothing happened. I did import my data (bookmarks, saved searches, passwords...etc) from my old computer. Could it be something corrupted from there? Or a plugin?

Plugins I have are: Flash, Silverlight, Acrobat, Creative Cloud, Bitdefender, Adblock Plus, uBlock, and Video Download Helper

Crash report ID: bp-fe353503-c6e5-4465-95eb-876c72161219

Ama-screenshot ananyekiwe

All Replies (1)

more options

hi, this may be a crash signature apparently related to new mac hardware. this has no fix yet, but is currently actively investigated by mozilla engineers in bug 1320048 - so you might want to follow along there as well...