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Why does Firefox tell me to restart to apply update after each restart even after updating, refreshing and re-installing?

Kuphostiwe

I'm running firefox 50.0.2 on OSX 10.11.6. Every time I open firefox, a pop up tells me to restart now or later to update to 50.0.2. Upon restart I get the same pop up. I have refreshed firefox, removed firefox and re-installed but I still get the same pop up message every time.

I'm running firefox 50.0.2 on OSX 10.11.6. Every time I open firefox, a pop up tells me to restart now or later to update to 50.0.2. Upon restart I get the same pop up. I have refreshed firefox, removed firefox and re-installed but I still get the same pop up message every time.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 15.020.20042
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Provides information about the default web browser
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Lync 2010 Meeting Join Plug-in
  • Printer Installer Client Plugin
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 24.0 r0
  • 5.1.50901.0
  • WebEx64 General Plugin Container Version 205
  • zoom.us launcher plugin version 1.0
  • iPhoto6

Isisebenziso

  • Firefox 50.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:50.0) Gecko/20100101 Firefox/50.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/50.0.2/Darwin/en-US/

Izandiso

  • Amazon Assistant for Firefox 10.1612.1.304 (abb@amazon.com)
  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • LastPass 4.1.32a (support@lastpass.com)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x0fe9
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • crashGuards: []
  • currentAudioBackend: audiounit
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'TileHeight': 1024, u'TileWidth': 1024, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes
  • webgl2Renderer: (no info)
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

How is it going. Firefox 50.1.0 is now out so have you successfully updated to that ?

How is it going. Firefox 50.'''1'''.0 is now out so have you successfully updated to that ? * see [[Update Firefox to the latest version]]
FredMcD
  • Top 10 Contributor
4250 izisombululo 59440 izimpendulo
Kuphostiwe

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

If you have trouble with the upgrade, use this link; '''http://www.mozilla.org/en-US/firefox/all/'''

Umnikazi wombuzo

I downloaded 50.1.0, refreshed my profile and I still get prompted to restart firefox to update to 50.0.2. About firefox shows I'm running 50.1.0. I'm going to try to clean off all instances of firefox and do another download.

I downloaded 50.1.0, refreshed my profile and I still get prompted to restart firefox to update to 50.0.2. About firefox shows I'm running 50.1.0. I'm going to try to clean off all instances of firefox and do another download.
John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

Check what version you are using by both these methods

  1. menu button -> help -> about firefox
  2. looking at the Troubleshooting Information Page. Key about:support in to the addressbar then press the enter key

When you try the first method what version does it show, and does it try to update.

With the second method what is shown?

I am posting from a phone and do not have bookmarks abailable, but yhe next steps will be to check yhe update history and reset that.

Check what version you are using by both these methods # menu button -> help -> about firefox # looking at the Troubleshooting Information Page. Key ''about:support'' in to the addressbar then press the enter key When you try the first method what version does it show, and does it try to update. With the second method what is shown? I am posting from a phone and do not have bookmarks abailable, but yhe next steps will be to check yhe update history and reset that.
FredMcD
  • Top 10 Contributor
4250 izisombululo 59440 izimpendulo
Kuphostiwe
After the above, check these, https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/