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Bookmarks restore doesn't work/can't bookmark

Kuphostiwe

So a few weeks ago I finally upgraded to 49 something. Bookmarks worked normally after the upgrade. But yesterday my computer froze and I had to reboot. Bookmarks and history suddenly missing, can't create bookmarks. Found Restore, can see a list of backup bookmark files with dates and file size, but get message "unable to process backup file." Browsed for possible solutions. Ascertained that I only have the one profile. Downloaded 50.0, installed, rebooted. Still nothing. I did not install any new add-ons as far as I know. Not doing any syncing. (By the way, I view my bookmarks as a sidebar.)

What to try next?

Dell laptop, Vista.

So a few weeks ago I finally upgraded to 49 something. Bookmarks worked normally after the upgrade. But yesterday my computer froze and I had to reboot. Bookmarks and history suddenly missing, can't create bookmarks. Found Restore, can see a list of backup bookmark files with dates and file size, but get message "unable to process backup file." Browsed for possible solutions. Ascertained that I only have the one profile. Downloaded 50.0, installed, rebooted. Still nothing. I did not install any new add-ons as far as I know. Not doing any syncing. (By the way, I view my bookmarks as a sidebar.) What to try next? Dell laptop, Vista.

Okulungisiwe ngu cfcf

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Citrix Online App Detector Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
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  • Nitro PDF Plug-In For Firefox and Netscape
  • RealJukebox Netscape Plugin
  • 12.0.1.633
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Shockwave Flash 20.0 r0
  • 5.0.61118.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.0; rv:50.0) Gecko/20100101 Firefox/50.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Separate security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0.207 Flash Player (Linux) Version 11.2. 202.643

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles''' --------------- Separate security Issue: Update your Flash Player '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version: 23.0.0.207''' Flash Player (Linux) '''Version 11.2. 202.643''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. ------------- See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Umnikazi wombuzo

Thanks for the reply.

1) Unfortunately there is not an Old Firefox folder on my desktop. Only Firefox icons. There's a new one there since I installed 50. I moved the previous one (49) to the bar on my desktop (my operating system is Vista). Is there someplace else I should be looking for Old Firefox?

2) I refuse to use Internet Exploder, so I hope I can skip anything related to that.

3) I try to avoid updating Flash, and I had it disabled (before updating Firefox) so it would only run when I said yes. So many times Flash wants to do things I don't want or need and am not expecting. Could this be causing a problem since I updated Firefox? Is there something I should be doing, keeping in mind that my operating system is Vista?

4) I do not know anything about graphics drivers. Wouldn't this have updated when I installed 49 and 50?

Thanks for the reply. 1) Unfortunately there is not an Old Firefox folder on my desktop. Only Firefox icons. There's a new one there since I installed 50. I moved the previous one (49) to the bar on my desktop (my operating system is Vista). Is there someplace else I should be looking for Old Firefox? 2) I refuse to use Internet Exploder, so I hope I can skip anything related to that. 3) I try to avoid updating Flash, and I had it disabled (before updating Firefox) so it would only run when I said yes. So many times Flash wants to do things I don't want or need and am not expecting. Could this be causing a problem since I updated Firefox? Is there something I should be doing, keeping in mind that my operating system is Vista? 4) I do not know anything about graphics drivers. Wouldn't this have updated when I installed 49 and 50?
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe
  • 4

Firefox is a web browser only. Most everything else would be from plugins.

  • 3

Old flash versions can have issues and may be blocked for safety or security reasons.

  • 2

There is one good use for Win IE. That's to download Firefox.

  • 1

Firefox during a refresh places the Old Firefox only on the desktop.


Type about:profiles<enter> in the address bar. How many profiles are listed?

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

* 4 Firefox is a web browser only. Most everything else would be from plugins. * 3 Old flash versions can have issues and may be blocked for safety or security reasons. * 2 There is one good use for Win IE. That's to download Firefox. * 1 Firefox during a refresh places the Old Firefox only on the desktop. ------------- Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? '''http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder''' '''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles''' '''https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible'''