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Most videos do not play, my games will not load

Kuphostiwe

I cannot play small video or webgames. I have tried everything. I removed, reinstalled flash player three times. Windows 7 is up to date Firefox 49.0.2 All graphix up to date I have no add ons I have Norton and use UBlock I can play video from news websites with no problem. Small video in Facebook will not play. Small video on web will not play.

I reinstalled Facebook too.

I cannot play small video or webgames. I have tried everything. I removed, reinstalled flash player three times. Windows 7 is up to date Firefox 49.0.2 All graphix up to date I have no add ons I have Norton and use UBlock I can play video from news websites with no problem. Small video in Facebook will not play. Small video on web will not play. I reinstalled Facebook too.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 23.0 r0
  • 5.1.41212.0

Isisebenziso

  • Firefox 49.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:49.0) Gecko/20100101 Firefox/49.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/49.0.2/WINNT/en-US/

Izandiso

  • Flash Video Player for Facebook™ 49.1 ({d0bfdcce-52c7-4b32-bb45-948f62db8d3f})
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • StumbleUpon 4.21 ({AE93811A-5C9A-4d34-8462-F7B864FC4696})
  • uBlock Origin 1.9.16 (uBlock0@raymondhill.net)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Norton Security Toolbar 2016.8.0.95 ({C1A2A613-35F1-4FCF-B27F-2840527B6556}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce GT 430
  • adapterDescription2:
  • adapterDeviceID: 0x0de1
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 35051458
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 2-8-2014
  • driverDate2:
  • driverVersion: 9.18.13.3489
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; Using D3D9 API
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 430 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
jscher2000
  • Top 10 Contributor
8643 izisombululo 70721 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Could you check the Flash global permission setting on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, look for "Shockwave Flash" and check the permissions control:

  • "Always Activate" - allow any site to use Flash without further permission
  • "Ask to Activate" - only allow sites to use Flash after your approval
  • "Never Activate" - completely hide Flash from sites (they will tell you you do not have it)

Can you get Flash to either Always Activate or Ask to Activate?


With "Ask to Activate", when you visit a site that wants to use Flash, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

The plugin notification icon in the address bar typically looks like a small, dark gray Lego block. When the page wants to use a blocked plugin, the icon turns red to alert you to the concern.

If you see a good reason to use Flash, and the site looks trustworthy, you can go ahead and click the notification icon in the address bar to allow Flash. You can trust the site for the time being or permanently.

But some pages use Flash only for tracking or playing ads, so if you don't see an immediate need for Flash, feel free to ignore the notification! It will just sit there in case you want to use it later.


By the way, you might want to try disabling the "Flash Video Player for Facebook" on the Extensions section of the Add-ons page. Let's take that out of the equation in case it is malfunctioning.

Could you check the Flash global permission setting on the Add-ons page. Either: * Ctrl+Shift+a (Mac: Command+Shift+a) * "3-bar" menu button (or Tools menu) > Add-ons In the left column, click Plugins. On the right side, look for "Shockwave Flash" and check the permissions control: * "Always Activate" - allow any site to use Flash without further permission * "Ask to Activate" - only allow sites to use Flash after your approval * "Never Activate" - completely hide Flash from sites (they will tell you you do not have it) Can you get Flash to either Always Activate or Ask to Activate? ---- With "Ask to Activate", when you visit a site that wants to use Flash, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page. The plugin notification icon in the address bar typically looks like a small, dark gray Lego block. When the page wants to use a blocked plugin, the icon turns red to alert you to the concern. If you see a good reason to use Flash, and the site looks trustworthy, you can go ahead and click the notification icon in the address bar to allow Flash. You can trust the site for the time being or permanently. But some pages use Flash only for tracking or playing ads, so if you don't see an immediate need for Flash, feel free to ignore the notification! It will just sit there in case you want to use it later. ---- By the way, you might want to try disabling the "Flash Video Player for Facebook" on the Extensions section of the Add-ons page. Let's take that out of the equation in case it is malfunctioning.

Umnikazi wombuzo

jscher 2000, thank you for responding. Flash for Facebook was on, so I turned that off first. Thanks for thinking of that! Here's my add on plug ins. OpenH264 Video Codec provided by Cisco Systems, Inc Always Activate Primetime Content Decryption Module provided by Adobe Always Activate Shockwave Flash 23.0 r0 Always Activate Silverlight Plug-In 5.1.41212.0 Always Activate Widevine Content Decryption Module Google Always Activate

I am still not able to view some video or games in Facebook. I don't know where to begin to figure that out. At least Firefox seems right.

jscher 2000, thank you for responding. Flash for Facebook was on, so I turned that off first. Thanks for thinking of that! Here's my add on plug ins. OpenH264 Video Codec provided by Cisco Systems, Inc Always Activate Primetime Content Decryption Module provided by Adobe Always Activate Shockwave Flash 23.0 r0 Always Activate Silverlight Plug-In 5.1.41212.0 Always Activate Widevine Content Decryption Module Google Always Activate I am still not able to view some video or games in Facebook. I don't know where to begin to figure that out. At least Firefox seems right.
jscher2000
  • Top 10 Contributor
8643 izisombululo 70721 izimpendulo
Kuphostiwe

Can you give an example of a game that won't load (address to the page preferred)? Probably that would be something another person could take a look at, unlike most videos.

Can you give an example of a game that won't load (address to the page preferred)? Probably that would be something another person could take a look at, unlike most videos.

Umnikazi wombuzo

Candy Crush loads 69% and hangs forever. I found this message, but I do not use chrome, I have Firefox The settings on this page are not applicable to Google Chrome or Chromium based browsers (PPAPI)

I've attempted many times, still no luck https://apps.facebook.com/candycrush/?fb_source=bookmark&ref=bookmarks&count=0&fb_bmpos=_0 

This one loads but the play button does not work: https://apps.facebook.com/mahjongclass/?fb_source=canvas_bookmark

Candy Crush loads 69% and hangs forever. I found this message, but I do not use chrome, I have Firefox The settings on this page are not applicable to Google Chrome or Chromium based browsers (PPAPI) I've attempted many times, still no luck https://apps.facebook.com/candycrush/?fb_source=bookmark&ref=bookmarks&count=0&fb_bmpos=_0 This one loads but the play button does not work: https://apps.facebook.com/mahjongclass/?fb_source=canvas_bookmark

Umnikazi wombuzo

Here's another video that will not play in Firefox. This is on CNN http://www.cnn.com/videos/tv/2016/10/30/too-much-punditry.cnn

Here's another video that will not play in Firefox. This is on CNN http://www.cnn.com/videos/tv/2016/10/30/too-much-punditry.cnn

Umnikazi wombuzo

Another video that will not play on Firefox. http://occupydemocrats.com/2016/11/12/teacher-just-caught-tape-telling-students-trump-deport-parents/
jscher2000
  • Top 10 Contributor
8643 izisombululo 70721 izimpendulo
Kuphostiwe

Those videos seem normal, in the sense that after I activate Flash, each plays an ad, then I get the news clip. I didn't try FB.

Do you get the ad and no news clip, or do you not even get the ad?

Those videos seem normal, in the sense that after I activate Flash, each plays an ad, then I get the news clip. I didn't try FB. Do you get the ad and no news clip, or do you not even get the ad?

Umnikazi wombuzo

Jscher 2000, I don't even get the ad. It's just a blank black box

Jscher 2000, I don't even get the ad. It's just a blank black box
jscher2000
  • Top 10 Contributor
8643 izisombululo 70721 izimpendulo
Kuphostiwe

Did you try making an exception in uBlock so you can rule out ad blocking as the problem?

Did you try making an exception in uBlock so you can rule out ad blocking as the problem?