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gmail hangs even after deleting all cookies + cache

Kuphostiwe

gmail fails to finish loading ... I have emptied Cached Web Content as well as all Offline Web Content and User Data

This started happening during a poor WiFi connectivity session

I even deleted all cookies ... no help

The simple force refresh using F5 as well as shift-F5 ... no help

gmail is OK using other browsers

Suggestions ?

firefox nightly 52.0a1 (2016-11-02) (64-bit) ubuntu 16.04

gmail fails to finish loading ... I have emptied Cached Web Content as well as all Offline Web Content and User Data This started happening during a poor WiFi connectivity session I even deleted all cookies ... no help The simple force refresh using F5 as well as shift-F5 ... no help gmail is OK using other browsers Suggestions ? firefox nightly 52.0a1 (2016-11-02) (64-bit) ubuntu 16.04
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Only after deleting my firefox profile and starting from scratch was this problem solved

firefox -p

then I picked delete profile ... choose Delete Files

Too bad even doing the empty cache was not enough ... I did not yet should have tried to Disable all Extensions to see if this worked before deleting my profile ... Top Tip for the next person

Funda le mpendulo ngokuhambisana nalesi sihloko 0

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 11.2 r202

Isisebenziso

  • Firefox 52.0a1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/52.0a1/Linux/en-US/

Izandiso

  • Adblock Plus 2.8.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Disconnect 3.15.3.1-signed.1-signed (2.0@disconnect.me)
  • FlyWeb 1.0.0 (flyweb@mozilla.org)
  • Form Autofill 1.0 (formautofill@mozilla.org)
  • HTTPS Everywhere 5.2.6 (https-everywhere-eff@eff.org)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • JSONView 1.1.1 (jsonview@brh.numbera.com) (Akusebenzi)
  • Save as PDF 1.5.1-signed.1-signed (save-as-pdf-ff@pdfcrowd.com) (Akusebenzi)
  • Ubuntu Modifications 3.2 (ubufox@ubuntu.com) (Akusebenzi)
  • WorldIP 3.0.9.1-signed.1-let-fixed.1-signed ({f36c6cd1-da73-491d-b290-8fc9115bfa55}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDeviceID: Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • crashGuards: []
  • currentAudioBackend: pulse
  • driverDate:
  • driverVersion: 3.0 Mesa 11.2.0
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'ApzWheelInput': 1, u'ApzTouchInput': 1, u'CairoUseXRender': 0, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: No
  • webgl2Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4306 izisombululo 60468 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Umnikazi wombuzo

Yes now in Safe Mode all is well Thank You ... however after I exit and launch normally I get exactly same issue - this is not fixing it

?

firefox nightly 52.0a1 (2016-11-02) (64-bit)

Yes now in Safe Mode all is well Thank You ... however after I exit and launch normally I get exactly same issue - this is not fixing it ? firefox nightly 52.0a1 (2016-11-02) (64-bit)

Isisombululo Esikhethiwe

Only after deleting my firefox profile and starting from scratch was this problem solved

firefox -p

then I picked delete profile ... choose Delete Files

Too bad even doing the empty cache was not enough ... I did not yet should have tried to Disable all Extensions to see if this worked before deleting my profile ... Top Tip for the next person

Only after deleting my firefox profile and starting from scratch was this problem solved firefox -p then I picked delete profile ... choose Delete Files Too bad even doing the empty cache was not enough ... I did not yet should have tried to Disable all Extensions to see if this worked before deleting my profile ... Top Tip for the next person

Okulungisiwe ngu EventHorizon

FredMcD
  • Top 10 Contributor
4306 izisombululo 60468 izimpendulo
Kuphostiwe

It could be the work of one of your add-ons.

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

It could be the work of one of your add-ons. That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.