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How do I change my home page?

Kuphostiwe

I have many several attempts to change my home page to a different, but every time I restart Firefox, it reverts back to the previous one. I have tried several articles within Mozilla Support (I've lost track of them), but the matter persists. I even went as far as editing prefs.js to edit browser.startup.homepage to the new home page, but is insists on going back to the previous one.

I have many several attempts to change my home page to a different, but every time I restart Firefox, it reverts back to the previous one. I have tried several articles within Mozilla Support (I've lost track of them), but the matter persists. I even went as far as editing prefs.js to edit browser.startup.homepage to the new home page, but is insists on going back to the previous one.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.18
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Citrix Receiver Plugin (Win32)
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • Shockwave Flash 23.0 r0
  • Skype Web Plugin 7.23.0.54
  • VLC media player Web Plugin
  • Zoom launcher - 3.0.1

Isisebenziso

  • Firefox 45.4.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/45.4.0/WINNT/en-US/

Izandiso

  • Firefox Hello Beta 1.1.14 (loop@mozilla.org)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension.15@web2pdf.adobedotcom) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics 520
  • adapterDescription2:
  • adapterDeviceID: 0x1916
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 06dc1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.17146
  • driverDate: 4-22-2016
  • driverDate2:
  • driverVersion: 20.19.15.4444
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Hi   !
In case you haven't tried this already:
In the 3-bar menu > Add-ons > Extensions:   do you see any extensions that you did not intentionally install   ? If so:   remove them.
If this doesn't solve the problem please try this:
Go to the Firefox menu ≡ > help ? > troubleshooting information > profile folder - "show folder", then a new window will open up.
In this window look out for a file named  user.js   (it might be used to overwrite your custom settings).
In case it is present , delete or rename this file and restart firefox afterwards.

Hi &nbsp; !<BR> In case you haven't tried this already:<BR> In the 3-bar menu > Add-ons > Extensions: &nbsp; do you see any extensions that you did not intentionally install &nbsp; ? If so: &nbsp; remove them.<BR> If this doesn't solve the problem please try this:<BR> Go to the Firefox menu ≡ > help ? > troubleshooting information > profile folder - "show folder", then a new window will open up.<BR>In this window look out for a file named &nbsp;user.js &nbsp; (it might be used to overwrite your custom settings). <BR>In case it is present , delete or rename this file and restart firefox afterwards.<BR>

Umnikazi wombuzo

Thank you, Happy112, for responding.

The only extension is for Adobe Acrobat - Create PDF 2.0, that is standard for us. Nonetheless, even if I were to test this out, I don't see a way to remove it. This only comes with an Enable button. (When I enable it, though, I can only disable it.)

I also went to the profile folder, and clicked on Show Folder, but the only JS files I have are recovery.js, prefs.js, and previous.js. There is no user.js.

I'm open to more suggestions.

Thank you, Happy112, for responding. The only extension is for Adobe Acrobat - Create PDF 2.0, that is standard for us. Nonetheless, even if I were to test this out, I don't see a way to remove it. This only comes with an Enable button. (When I enable it, though, I can only disable it.) I also went to the profile folder, and clicked on Show Folder, but the only JS files I have are recovery.js, prefs.js, and previous.js. There is no user.js. I'm open to more suggestions.
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Question:   is there a special reason why you are running an old version of Firefox   ?



As you already have tried so many things,   let's give this a go:

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.


If the problem is still there,   we will have to keep looking   ......

Question: &nbsp; is there a special reason why you are running an old version of Firefox &nbsp; ?<BR> --------------------------------------------------------------------------------------------------------- As you already have tried so many things, &nbsp; let's give this a go:<BR> '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:SafeMode-Fx35]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' <BR> If the problem is still there, &nbsp; we will have to keep looking &nbsp; ......

Umnikazi wombuzo

What is the latest version? We're on currently on 45.4.0, and we're on the esr update channel. The update button has been disabled.

I'll look into the Safe Mode angle, and I'll get back to you about that.

By the way, it just occurred to me that if the Administrators can turn off the update button, can they also control the what the homepage would be?

What is the latest version? We're on currently on 45.4.0, and we're on the esr update channel. The update button has been disabled. I'll look into the Safe Mode angle, and I'll get back to you about that. By the way, it just occurred to me that if the Administrators can turn off the update button, can they also control the what the homepage would be?
jscher2000
  • Top 10 Contributor
8793 izisombululo 71930 izimpendulo
Kuphostiwe

benorman said

By the way, it just occurred to me that if the Administrators can turn off the update button, can they also control the what the homepage would be?

Yes. Firefox allows a special kind of configuration file inside the Firefox program folder which applies to all users/profiles on the system. Your company's IT might be using one of those. To avoid getting you in trouble, I won't suggest how to try to defeat that.

Is there any reason to think the unwanted home page is something your company would be specifying, or is it more likely something that third party software would be pushing?

''benorman [[#answer-931903|said]]'' <blockquote>By the way, it just occurred to me that if the Administrators can turn off the update button, can they also control the what the homepage would be?</blockquote> Yes. Firefox allows a special kind of configuration file inside the Firefox program folder which applies to all users/profiles on the system. Your company's IT might be using one of those. To avoid getting you in trouble, I won't suggest how to try to defeat that. Is there any reason to think the unwanted home page is something your company would be specifying, or is it more likely something that third party software would be pushing?

Umnikazi wombuzo

Jscher2000, I checked with the powers that be, and there was no intention on fixing the home page to any particular site; it was only intended to be an initial page; users are supposed to be able to change their home page as they choose.

We did do some poking around. We came across one file: C:\Program Files (x86)\Mozilla Firefox\mozilla.cfg. I was able to change the home page in that file, and it stuck. Yet, that was not automatic through Firefox, but requiring some editing through Notepad. Not exactly efficient. Should Firefox be able to alter this cfg file, and it is simply not doing so?

Jscher2000, I checked with the powers that be, and there was no intention on fixing the home page to any particular site; it was only intended to be an initial page; users are supposed to be able to change their home page as they choose. We did do some poking around. We came across one file: C:\Program Files (x86)\Mozilla Firefox\mozilla.cfg. I was able to change the home page in that file, and it stuck. Yet, that was not automatic through Firefox, but requiring some editing through Notepad. Not exactly efficient. Should Firefox be able to alter this cfg file, and it is simply not doing so?
jscher2000
  • Top 10 Contributor
8793 izisombululo 71930 izimpendulo
Kuphostiwe

Hmm, was the mozilla.cfg file originally created by your IT? Such optional "autoconfig" files are generally used only for centralized pre-configuration of Firefox. However, their presence on unmanaged installations could indicate a malware problem.

Hmm, was the mozilla.cfg file originally created by your IT? Such optional "autoconfig" files are generally used only for centralized pre-configuration of Firefox. However, their presence on unmanaged installations could indicate a malware problem. * https://mike.kaply.com/2012/03/16/customizing-firefox-autoconfig-files/ * http://kb.mozillazine.org/Locking_preferences