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Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

Kuphostiwe

Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

Isisombululo esikhethiwe

I had similar problems (and more) with 49.0.2 so I downgraded back to 48.0.2. Saved site passwords and self-signed certs started working again. I think the latest version needs to go back into the oven...

Funda le mpendulo ngokuhambisana nalesi sihloko 1

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • Blue Jeans Installation Plugin
  • Blue Jeans Video Plugin
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.91.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NPWLPG
  • Shockwave Flash 23.0 r0
  • 5.1.50428.0

Isisebenziso

  • Firefox 49.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/49.0.2/WINNT/en-US/

Izandiso

  • Asynchronous Plugin Rendering 2.0 (asyncrendering@mozilla.org)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Saved Password Editor 2.10.1 (savedpasswordeditor@daniel.dawson)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • SmartPrintButton 1.0 (quickprint@hp.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics 5500
  • adapterDescription2:
  • adapterDeviceID: 0x1616
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 062d1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 8-28-2015
  • driverDate2:
  • driverVersion: 10.18.14.4280
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; Using D3D9 API
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 izisombululo 40309 izimpendulo
Kuphostiwe

Impendulo Ewusizo

"Password disappeared ..." Did all your passwords disappear from the Saved Logons panel?

If that is the case try disabling the Saved Password Editor extension and see if your passwords reappear. Version 2.10.1 was released on Oct 12 and since then there has been a number of support threads about "lost passwords", along with mention of the Saved Password Editor extension in a few of those threads.

I'm not saying there is fault with that extension, but "we" need to eliminate it as the potential cause.

'''''"Password disappeared ..."''' Did all your passwords disappear from the Saved Logons panel? If that is the case try disabling the Saved Password Editor extension and see if your passwords reappear. Version 2.10.1 was released on Oct 12 and since then there has been a number of support threads about "lost passwords", along with mention of the Saved Password Editor extension in a few of those threads. ''I'm not saying there is fault with that extension, but "we" need to eliminate it as the potential cause.''

Impendulo Ewusizo

I disable the password editor and unfortunately mu user names and passwords do not populate nor do they show in the saved logins area of options. Sync is disabled as well because I was asked to login to it each session.

I disable the password editor and unfortunately mu user names and passwords do not populate nor do they show in the saved logins area of options. Sync is disabled as well because I was asked to login to it each session.
FredMcD
  • Top 10 Contributor
4272 izisombululo 59919 izimpendulo
Kuphostiwe

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password. -------------------- Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles'''

Umnikazi wombuzo

I cannot save passwords. I am not prompted to tick remember password by Firefox although the save passwords is ticked under security in the options portion. How can I begin to save passwords again?

I cannot save passwords. I am not prompted to tick remember password by Firefox although the save passwords is ticked under security in the options portion. How can I begin to save passwords again?
FredMcD
  • Top 10 Contributor
4272 izisombululo 59919 izimpendulo
Kuphostiwe
Use these links to create a new profile. Use this new profile '''as is.''' Is the problem still there? '''http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder''' '''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles''' '''https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible''' Type '''about:profiles'''<enter> in the address bar.

Umnikazi wombuzo

I created a new profile and selected the appropriate choice to save passwords but no “remember password” does NOT appear when logging into a site. I then downloaded the add-on password editor to see if that would allow me to save login credit ails. When I try to use the password editor I receive the following error message; Got an error: password manager is null Did you try to create a duplicate login entry?

I created a new profile and selected the appropriate choice to save passwords but no “remember password” does NOT appear when logging into a site. I then downloaded the add-on password editor to see if that would allow me to save login credit ails. When I try to use the password editor I receive the following error message; Got an error: password manager is null Did you try to create a duplicate login entry?
FredMcD
  • Top 10 Contributor
4272 izisombululo 59919 izimpendulo
Kuphostiwe

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Let’s do a full clean re-install; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link} Save the file. Then '''Close Firefox.''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows:''' C:\Program Files C:\Program Files (x86) '''Mac:''' Open the "Applications" folder.<br>https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux:''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install [https://support.mozilla.org/en-US/kb/install-firefox-linux Firefox on Linux]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page,] simply remove the folder Firefox in your home directory. '''Do Not''' remove the profiles folder. Look for, and rename any '''Mozilla''' or '''Firefox''' program folders by adding '''.old''' to them. Do not rename the '''Mozilla Thunderbird''' folder if there is one. After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. --------- If there is a problem, start your '''Computer''' in safe mode and try again. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Umnikazi wombuzo

Hello,

I appreciate your help but have fallen short. I'm more than happy to start fresh with Firefox losing password etc.

Is there any easy way to delete Firefox and begin anew. Previously I deleted FF through the program and features drop down but it doesn't clear the memory after reinstalling FF.

Hello, I appreciate your help but have fallen short. I'm more than happy to start fresh with Firefox losing password etc. Is there any easy way to delete Firefox and begin anew. Previously I deleted FF through the program and features drop down but it doesn't clear the memory after reinstalling FF.
FredMcD
  • Top 10 Contributor
4272 izisombululo 59919 izimpendulo
Kuphostiwe

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

'''[https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Refresh Firefox]''' {web link} is a '''LAST RESORT ! !''' Refresh Firefox - reset add-ons and settings If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

Umnikazi wombuzo

I've refreshed FF. I am not prompted to save passwords (I really want to use this feature). The Remember logins for sites is ticked. Should I use the password editor for saving passwords?

I've refreshed FF. I am not prompted to save passwords (I really want to use this feature). The Remember logins for sites is ticked. Should I use the password editor for saving passwords?
FredMcD
  • Top 10 Contributor
4272 izisombululo 59919 izimpendulo
Kuphostiwe

Passwords, history, bookmarks and other things are copied to the new profile automatically. But if the password files are corrupt . . . . . . .


These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

Passwords, history, bookmarks and other things are copied to the new profile automatically. But if the password files are corrupt . . . . . . . --------------------- These can't get your data back, but will help in the future. These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences

Umnikazi wombuzo

I installed the above FF does not request remember passwords I installed password editor. When I click on the password editor/saver to save a new password I receive the attached error message.

All I want to do is start fresh and be able to save login details so I don't have to enter them every time I go to a site. Thanks,

I installed the above FF does not request remember passwords I installed password editor. When I click on the password editor/saver to save a new password I receive the attached error message. All I want to do is start fresh and be able to save login details so I don't have to enter them every time I go to a site. Thanks,

Okulungisiwe ngu ships380

FredMcD
  • Top 10 Contributor
4272 izisombululo 59919 izimpendulo
Kuphostiwe

I guess it could not find the passwords also. I called for more help.

I guess it could not find the passwords also. I called for more help.

Umnikazi wombuzo

So we've hit a dad end, do I need to re-post from the beginning to get this resolved?

So we've hit a dad end, do I need to re-post from the beginning to get this resolved?
stringrazor 2 izisombululo 3 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

I had similar problems (and more) with 49.0.2 so I downgraded back to 48.0.2. Saved site passwords and self-signed certs started working again. I think the latest version needs to go back into the oven...

I had similar problems (and more) with 49.0.2 so I downgraded back to 48.0.2. Saved site passwords and self-signed certs started working again. I think the latest version needs to go back into the oven...

Umnikazi wombuzo

Dude, You're my hero ...They have a flaw in the new program.

Dude, You're my hero ...They have a flaw in the new program.
FredMcD
  • Top 10 Contributor
4272 izisombululo 59919 izimpendulo
Kuphostiwe

ships380 Please go here and report the problem and what you did. https://bugzilla.mozilla.org/

'''ships380''' Please go here and report the problem and what you did. https://bugzilla.mozilla.org/