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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Crash on startup in Fedora 24

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bp-d5c85a52-9b30-489b-899b-d38f72161016

SIGSEGV event, I simply start Thunderbird and it goes to report the crash.

I can start in -safe-mode from a terminal window.

I could use help determining what the cause is.

Respectfully, Gary

bp-d5c85a52-9b30-489b-899b-d38f72161016 SIGSEGV event, I simply start Thunderbird and it goes to report the crash. I can start in -safe-mode from a terminal window. I could use help determining what the cause is. Respectfully, Gary

Isisombululo esikhethiwe

christ1 said

What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?

I don't know what TrackerBird does, it was installed when I did the thunderbird install from dnf.

But disabling it does turn out to be the solution. I'll have to see why it came in with the repo install from fedora.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

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bp-5d586b89-d713-4a38-9873-a1cc42161020 bp-85644042-b938-4331-a4a8-a59f22161015

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I can start in -safe-mode from a terminal window.

Are you saying it does not crash when starting in safe mode?

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christ1 said

I can start in -safe-mode from a terminal window.

Are you saying it does not crash when starting in safe mode?

Correct. It runs in safe mode but won't run otherwise.

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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

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christ1 said

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.


 Application Basics
   Name: Thunderbird
   Version: 45.4.0
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Thunderbird/45.4.0
   Profile Directory: Open Directory
             (Local drive)
   Application Build ID: 20161006101140
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-5d586b89-d713-4a38-9873-a1cc42161020 (10/20/2016)
   http://crash-stats.mozilla.com/report/index/bp-d5c85a52-9b30-489b-899b-d38f72161016 (10/16/2016)
   http://crash-stats.mozilla.com/report/index/bp-85644042-b938-4331-a4a8-a59f22161015 (10/15/2016)
   http://crash-stats.mozilla.com/report/index/bp-81b5b9db-4729-4eec-8e3c-445852161015 (10/15/2016)
   http://crash-stats.mozilla.com/report/index/bp-0723f721-2829-40ac-a332-eb36b2161015 (10/15/2016)
 Extensions
   Lightning, 4.7.4, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   TrackerBird, 1.8.0, false, trackerbird@bustany.org
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 45.4.0
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: 41b37653-dd70-4c6a-a811-a10b60a9f60
     network.cookie.prefsMigrated: true
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
 Graphics
     Adapter Description: X.Org -- Gallium 0.4 on AMD RV730 (DRM 2.45.0 / 4.7.7-200.fc24.x86_64, LLVM 3.8.0)
     Vendor ID: X.Org
     Device ID: Gallium 0.4 on AMD RV730 (DRM 2.45.0 / 4.7.7-200.fc24.x86_64, LLVM 3.8.0)
     Driver Version: 3.0 Mesa 12.0.3
     WebGL Renderer: false
     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo
     CairoUseXRender: 1
 JavaScript
 Incremental GC:
 Accessibility
   Activated:
   Prevent Accessibility:
 Library Versions
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What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?

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Isisombululo Esikhethiwe

christ1 said

What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?

I don't know what TrackerBird does, it was installed when I did the thunderbird install from dnf.

But disabling it does turn out to be the solution. I'll have to see why it came in with the repo install from fedora.