Crash on startup in Fedora 24
bp-d5c85a52-9b30-489b-899b-d38f72161016
SIGSEGV event, I simply start Thunderbird and it goes to report the crash.
I can start in -safe-mode from a terminal window.
I could use help determining what the cause is.
Respectfully, Gary
Isisombululo esikhethiwe
christ1 said
What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?
I don't know what TrackerBird does, it was installed when I did the thunderbird install from dnf.
But disabling it does turn out to be the solution. I'll have to see why it came in with the repo install from fedora.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (7)
bp-5d586b89-d713-4a38-9873-a1cc42161020 bp-85644042-b938-4331-a4a8-a59f22161015
I can start in -safe-mode from a terminal window.
Are you saying it does not crash when starting in safe mode?
christ1 said
I can start in -safe-mode from a terminal window.Are you saying it does not crash when starting in safe mode?
Correct. It runs in safe mode but won't run otherwise.
Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.
christ1 said
Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.
Application Basics
Name: Thunderbird Version: 45.4.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Thunderbird/45.4.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20161006101140 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
Crash Reports http://crash-stats.mozilla.com/report/index/bp-5d586b89-d713-4a38-9873-a1cc42161020 (10/20/2016) http://crash-stats.mozilla.com/report/index/bp-d5c85a52-9b30-489b-899b-d38f72161016 (10/16/2016) http://crash-stats.mozilla.com/report/index/bp-85644042-b938-4331-a4a8-a59f22161015 (10/15/2016) http://crash-stats.mozilla.com/report/index/bp-81b5b9db-4729-4eec-8e3c-445852161015 (10/15/2016) http://crash-stats.mozilla.com/report/index/bp-0723f721-2829-40ac-a332-eb36b2161015 (10/15/2016)
Extensions Lightning, 4.7.4, false, {e2fda1a4-762b-4020-b5ad-a41df1933103} TrackerBird, 1.8.0, false, trackerbird@bustany.org
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 45.4.0 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: 41b37653-dd70-4c6a-a811-a10b60a9f60 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Graphics
Adapter Description: X.Org -- Gallium 0.4 on AMD RV730 (DRM 2.45.0 / 4.7.7-200.fc24.x86_64, LLVM 3.8.0) Vendor ID: X.Org Device ID: Gallium 0.4 on AMD RV730 (DRM 2.45.0 / 4.7.7-200.fc24.x86_64, LLVM 3.8.0) Driver Version: 3.0 Mesa 12.0.3 WebGL Renderer: false
AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo CairoUseXRender: 1
JavaScript
Incremental GC:
Accessibility
Activated: Prevent Accessibility:
Library Versions
What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?
Isisombululo Esikhethiwe
christ1 said
What does the TrackerBird extension do? I don't see it on AMO. When you disable TrackerBird and start Thunderbird in normal mode, does it still crash?
I don't know what TrackerBird does, it was installed when I did the thunderbird install from dnf.
But disabling it does turn out to be the solution. I'll have to see why it came in with the repo install from fedora.