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firefox installed but not showing anything

Kuphostiwe

when I start opening firefox it not showing anything on screen.

when I start opening firefox it not showing anything on screen.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36

Eminye Imininingwane

Michael Buluma
  • Locale Leader
35 izisombululo 253 izimpendulo
Kuphostiwe

Hello Chandan,

Could you kindly provide more information to your question? What happens when you navigate to any website, say google.com?

Hello Chandan, Could you kindly provide more information to your question? What happens when you navigate to any website, say google.com?
FredMcD
  • Top 10 Contributor
4220 izisombululo 58909 izimpendulo
Kuphostiwe

What is your computer system and Firefox?

The Firefox icon shows up on the taskbar, yes?

You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/
  • Linux: *~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

Locate the above files. Then rename or delete them. Restart Firefox.

What is your computer system and Firefox? The Firefox icon shows up on the taskbar, yes? You may have corrupt '''xulstore.json''' or '''Localstore.rdf''' file. '''Close Firefox'''. Open your file browser to this hidden location: * Mac: *~/Library/Application Support/Firefox/ * Linux: *~/.mozilla/firefox/ * Windows: %AppData%\Mozilla\Firefox\ * *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ Locate the above files. Then rename or delete them. Restart Firefox.
philipp
  • Top 25 Contributor
  • Moderator
5287 izisombululo 23361 izimpendulo
Kuphostiwe

hi, mozilla just released an update to firefox 49.0.2 that should fix a problem that sound pretty similar to what you've described. you can download this new version from https://www.mozilla.org/en-US/firefox/all/ to see if it works for you too.

hi, mozilla just released an update to firefox 49.0.2 [https://www.mozilla.org/en-US/firefox/49.0.2/releasenotes/ that should fix a problem] that sound pretty similar to what you've described. you can download this new version from https://www.mozilla.org/en-US/firefox/all/ to see if it works for you too.