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After the recent upgrade, after login to Firefox Sync, I dont see my user/passwords visible. Neither the ones that i import with FEBE are visible.

Kuphostiwe

Why can't i see my passwords nor the AddOn settings that were there before are getting reflected. It seems that from the sync login it is only able to pick the addons but not its setting and suddenly the passwords list is not visible. What to do i have relied on firefox so blindly and now i am not able to see my passwords.

Why can't i see my passwords nor the AddOn settings that were there before are getting reflected. It seems that from the sync login it is only able to pick the addons but not its setting and suddenly the passwords list is not visible. What to do i have relied on firefox so blindly and now i am not able to see my passwords.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • Google Update
  • Next Generation Java Plug-in 10.3.0 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • Shockwave Flash 23.0 r0
  • 5.1.41212.0
  • iTunes Detector Plug-in

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0

Eminye Imininingwane

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Kuphostiwe

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Hi Thank you for your question about the Firefox Sync service. It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service. If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this [[Recover lost or missing Bookmarks| article]]. If you have a copy of your data on a mobile version of Firefox, please follow these [[How do I set up Sync on my computer?#w_connect-additional-devices-to-sync | instructions]] to connect it to Firefox Sync to copy your data.