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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why video pixelating and sound repeating over and over

  • 6 uphendule
  • 3 zinale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu Terry

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This just started today on a sporting site video, You Tube is ok. My computer is Windows 10 on Firefox 48 and Adobe is version 23.0.0.162. I did uninstall and reinstall Adobe, no change. I unticked acceleration. The video plays for a little while and then pixelation and sound voice repeat starts and a not nice sound happens with the pixelation. Could you help please?

Ama-screenshot ananyekiwe

All Replies (6)

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Hardware acceleration already disabled-Protective mode not wise to disable, removes security-The pixelation is happening only on one site and other sites adobe is good.

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terrace said

Protective mode not wise to disable, removes security

As a test, disable it. You can turn it back on after.

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Turned it off, played video still pixelation. As i said it only happens on the one site, all others ok.

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Can you provide a public link to the web page?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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This morning the pixelation is not there, it`s a different video but the same footy subject. I had emailed them so looks like just their site maybe. The site is Espn footy tips as you see in my attachment. Thanks.