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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't find a simple solution to preventing Firefox 49 from creating duplicate bookmarks everytime I add a bookmark.

  • 4 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu SidneyF

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At least since updating to v.49, whenever I add a bookmark to a folder or sub-folder, I get a duplicate in unsorted bookmarks. The duplicate entry cannot be deleted (delete option is grayed out). Deleting the entry in the folder/sub-folder deletes both entries. Recreating the bookmark in the folder/sub-folder just recreates the duplicates.

Solutions on Mozilla support involve deleting control files, modifying the registry, removing firefox, re-installing, etc. l-- sorry going through something like that is not why I have a firefox browser. Is there a simple solution to this problem? Is the firefox community working on preventing these duplicates in future releases? Is there at least a workaround?

BTW: I don't think this is a Sync problem. The machine I sync with is powered down 90% of the time.

Isisombululo esikhethiwe

Found a solution or at least a circumvention: I noticed the there were two "Recently Bookmarked" folders, one of which was grayed out. However the contents of this folder were displayed making them appear as unsorted bookmarks. ( I am guessing that this has to do with Firefox 49 changes to this function.)

Solution: Right clicking the grayed out folder and choosing "Hide Recently Bookmarked" removed the grayed out folder and the display of its contents. The other "Recently Bookmarked" folder (the one that was not grayed out) continues to appear and its contents continues to be displayed when the pointer hovers over its icon.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

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To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

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Wesley: Thanks for the quick response.

Application Basics --- Name: Firefox Version: 49.0 Build ID: 20160916101415 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 OS: Windows_NT 10.0 Multiprocess Windows: 0/1 (Disabled by add-ons) Safe Mode: false

Crash Reports for the Last 3 Days ---

All Crash Reports

Extensions ---

Name: Adblock Plus Version: 2.7.3 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Click&Clean Version: 4.1.1-signed.1-signed Enabled: true ID:

Name: Internote Version: Enabled: true ID: {e3631030-7c02-11da-a72b-0800200c9a66}

Name: Multi-process staged rollout Version: 1.3 Enabled: true ID:

Name: Pocket Version: 1.0.4 Enabled: true ID:

Name: Privacy Badger Version: 1.8.1 Enabled: true ID: jid1-MnnxcxisBPnSXQ-eff@jetpack

Name: Tranquility Version: 1.2.1-signed Enabled: true ID:

Name: Video DownloadHelper Version: 6.1.0 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: Web Compat Version: 1.0 Enabled: true ID:

Name: Adobe Acrobat - Create PDF Version: 2.0 Enabled: false ID: web2pdfextension.15@web2pdf.adobedotcom

Name: iSkysoft iMedia Converter Deluxe Version: 5.1.0 Enabled: false ID:

Name: Norton Identity Safe Version: 2016.7.1.9 Enabled: false ID: {C1A2A613-35F1-4FCF-B27F-2840527B6556}

Graphics ---

Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding: Yes; Using D3D11 API Direct2D: true DirectWrite: true (10.0.14393.0) GPU #1 Active: Yes Description: Intel(R) HD Graphics 520 Vendor ID: 0x8086 Device ID: 0x1916 Driver Version: Driver Date: 5-4-2016 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 07041028 RAM: Unknown

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo

Important Modified Preferences ---

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NSPR Expected minimum version: 4.12 Version in use: 4.12

NSS Expected minimum version: 3.25 Version in use: 3.25

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NSSSSL Expected minimum version: 3.25 Version in use: 3.25

NSSUTIL Expected minimum version: 3.25 Version in use: 3.25

Experimental Features ---

more options

Does the issue occur when you save a bookmark while in Firefox Safe Mode? Safe Mode is a troubleshooting mode that will temporarily disable your add-ons, hardware acceleration and revert some Firefox settings.

If the issue doesn't occur in Safe Mode, it is likely caused by an add-on installed on your browser.

If the issue continues to occur, please let us know.

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Isisombululo Esikhethiwe

Found a solution or at least a circumvention: I noticed the there were two "Recently Bookmarked" folders, one of which was grayed out. However the contents of this folder were displayed making them appear as unsorted bookmarks. ( I am guessing that this has to do with Firefox 49 changes to this function.)

Solution: Right clicking the grayed out folder and choosing "Hide Recently Bookmarked" removed the grayed out folder and the display of its contents. The other "Recently Bookmarked" folder (the one that was not grayed out) continues to appear and its contents continues to be displayed when the pointer hovers over its icon.