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Firefox does not work with Harvard business review suddenly, Why not?

Kuphostiwe

Can't sign into HBR with firefox. this has not been a problem now it is.

Can't sign into HBR with firefox. this has not been a problem now it is.

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:48.0) Gecko/20100101 Firefox/48.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4272 izisombululo 59920 izimpendulo
Kuphostiwe

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe websites. Are there any problems? Then restart.
AskinQues 0 izisombululo 2 izimpendulo
Kuphostiwe

The Harvard Business Review website at https://hbr.org/ will not allow me to sign in when using Firefox in Private Browsing mode. Support at HBR advised that I will have to disable tracking protection in Firefox and then the site will run properly for me. I value my privacy more than accessing content on the HBR website. I shall no longer be using the HBR website.

The Harvard Business Review website at https://hbr.org/ will not allow me to sign in when using Firefox in Private Browsing mode. Support at HBR advised that I will have to disable tracking protection in Firefox and then the site will run properly for me. I value my privacy more than accessing content on the HBR website. I shall no longer be using the HBR website.
FredMcD
  • Top 10 Contributor
4272 izisombululo 59920 izimpendulo
Kuphostiwe
[https://support.mozilla.org/en-US/kb/tracking-protection-pbm Tracking Protection in Private Browsing] [https://support.mozilla.org/en-US/kb/tracking-protection-pbm#w_how-to-turn-tracking-protection-off How to turn Tracking Protection off]
AskinQues 0 izisombululo 2 izimpendulo
Kuphostiwe

FredMcD, why did you post “how to turn tracking protection off”? I did not ask a this question!!??

FredMcD, why did you post “how to turn tracking protection off”? I did not ask a this question!!??
FredMcD
  • Top 10 Contributor
4272 izisombululo 59920 izimpendulo
Kuphostiwe

AskinQues said

Support at HBR advised that I will have to disable tracking protection in Firefox
''AskinQues [[#answer-937496|said]]'' <blockquote> Support at HBR advised that I will have to disable tracking protection in Firefox </blockquote>