Firefox always crashed when I try to start it
Since of this morning, my Firefox is always crashing when I start it, I can't even start it in the safe mode. It doesn't open, just shows me the Mozilla Crash Reporter.
Those are the crash ID's: bp-1afa80e9-45c6-400d-b68b-a22582160913
bp-44eafa99-c885-47ca-90fb-b17852160913
bp-5b68603f-59ea-477d-a8c4-7abab2160913
bp-151e6385-701a-45f3-8411-246492160913
bp-5b32d81a-98b3-42f2-b439-f83022160913
Thank you for your time!
Isisombululo esikhethiwe
hi Plastikfee, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (2)
Isisombululo Esikhethiwe
hi Plastikfee, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/
Thank you for your fast reply & taking time to look at them problem. I installed the latest version and it worked! :)