Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Please stop interrupting a page I am on to notify me of an update - please use a new tab.

  • 3 uphendule
  • 1 inale nkinga
  • 32 views
  • Igcine ukuphendulwa ngu Sanspur

more options

A big orange page with the Firefox logo interrupts whatever I may be doing to notify me of some urgent update. It is EXTREMELY annoying and may cause problems with the page I'm using. Can the notice please be sent to a new tab instead, or even an email to me about it?

Isisombululo esikhethiwe

hi Sanspur, this is a fake notification that is trying to trick you into installing malware & certainly no genuine message by firefox (firefox updates happen automatically in the background hassle-free)! we suspect that these fraudulent messages are spread through ads placed on legitimate websites, so i'd recommend installing an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

hi Sanspur, this is a fake notification that is trying to trick you into installing malware & certainly no genuine message by firefox (firefox updates happen automatically in the background hassle-free)! we suspect that these fraudulent messages are spread through ads placed on legitimate websites, so i'd recommend installing an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/

more options

Hi   Sanspur,
Would you also take a look at this article: 'Update Firefox to the latest version' :   http:/mzl.la/152VFwM

Thank you for reporting this fake update.
Please see the article:   I found a fake Firefox update.
You may also want to take a look at  'Avoid and report Mozilla tech support scams' :   http://mzl.la/1N46GnS

Okulungisiwe ngu Happy112

more options

Thank you for your reply. I'm glad to know I needn't install - because it interrupts what I'm doing by pasting its page on top of everything, I always opt to 'cancel' & just get rid of it.