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Unable to view videos from YouTube, Fox News and many other websites.

Kuphostiwe

Since this latest update to 48.0.2, I have lost the ability to view videos on YouTube, Fox News and other news sites. YouTube gives me a snowy screen indicating "Your browser does not currently recognize any of the video formats available". Fox News gives me a black screen indicating I need a plugin, but does let me know the identity of the plugin. Searching the Add-ons site with a word search, I get so many choices, but non address what I need. Have installed the YouTube flash player and YouTube High Definition. Still unable to play the videos. When looking in the Add-ons/Plugins section and click on the link to check and see if my plugins are up to date, the "Keep your Firefox healthy..." page, indicates no plugins were found. I am running Window 10 Pro x64, with the Anniversary update, keeping up with Windows update. Do not want to have to use Edge or IE.

Since this latest update to 48.0.2, I have lost the ability to view videos on YouTube, Fox News and other news sites. YouTube gives me a snowy screen indicating "Your browser does not currently recognize any of the video formats available". Fox News gives me a black screen indicating I need a plugin, but does let me know the identity of the plugin. Searching the Add-ons site with a word search, I get so many choices, but non address what I need. Have installed the YouTube flash player and YouTube High Definition. Still unable to play the videos. When looking in the Add-ons/Plugins section and click on the link to check and see if my plugins are up to date, the "Keep your Firefox healthy..." page, indicates no plugins were found. I am running Window 10 Pro x64, with the Anniversary update, keeping up with Windows update. Do not want to have to use Edge or IE.

Eminye Imininingwane Yohlelo

Isisebenziso

  • Firefox 48.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0) Gecko/20100101 Firefox/48.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/48.0.2/WINNT/en-US/

Izandiso

  • BetterPrivacy 1.74 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Capture & Print 0.1.9.3.1-signed.1-signed ({146f1820-2b0d-49ef-acbf-d85a6986e10c})
  • DownThemAll! 3.0.3 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • Enhancer for YouTube™ 2.0.14 (enhancerforyoutube@maximerf.addons.mozilla.org)
  • Firefox Hello Beta 1.4.4 (loop@mozilla.org)
  • FlashGot 1.5.6.13 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • McAfee WebAdvisor 5.0.226.0 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • Multi-process staged rollout 1.2 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • True Key Add-On 1.20.0.2174 (@true-key)
  • Turbo Download Manager 0.3.0 (jid0-dsq67mf5kjjhiiju2dfb6kk8dfw@jetpack)
  • WOT 20151208 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • YouTube Flash Video Player 48.1 ({f3bd3dd2-2888-44c5-91a2-2caeb33fb898})
  • YouTube High Definition 48.1 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • YouTube Video and Audio Downloader 0.5.4 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: AMD Radeon R9 200 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6798
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 3072
  • adapterRAM2:
  • adapterSubsysID: 3001174b
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.0
  • driverDate: 7-8-2016
  • driverDate2:
  • driverVersion: 16.200.1035.1001
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; Using D3D11 API
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon R9 200 Series Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe
Youtube currently uses the HTML5 player. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

Umnikazi wombuzo

Been through all FAQs regarding HTML5. None apply to me.

Been through all FAQs regarding HTML5. None apply to me.
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

I've called for more help for you.

I've called for more help for you.
skyperband 0 izisombululo 3 izimpendulo
Kuphostiwe

I have this problem with fox news also, the commercials will stream but the news content doesn't it just spins a buffering icon but doesn't load the video. This happened when I upgraded Firefox and Adobe Flash. I am still using windows XP. I am now looking for a new computer. CBS news, and CNN news stream, also youtube videos stream. I had an old version of java and and the java sight said I needed to upgrade java and they said I needed to uninstall old java, so I did then they told me they no longer support windows xp. Do I need java script to watch fox news videos?

                                             Thanks
                                              Dennis
I have this problem with fox news also, the commercials will stream but the news content doesn't it just spins a buffering icon but doesn't load the video. This happened when I upgraded Firefox and Adobe Flash. I am still using windows XP. I am now looking for a new computer. CBS news, and CNN news stream, also youtube videos stream. I had an old version of java and and the java sight said I needed to upgrade java and they said I needed to uninstall old java, so I did then they told me they no longer support windows xp. Do I need java script to watch fox news videos? Thanks Dennis
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

skyperband Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.

'''skyperband''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Ask A Question link; https://support.mozilla.org/en-US/questions/new''' This will let us look at your system details. '''No Personal Information Is Collected.'''
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Hi   David Florence   !
Would you please check to see if   JavaScript  (not to be confused with  'Java' )
is enabled:
Type in the address bar   about:config (promise to be careful) Type   'javascript'   and look for javascript.enabled and make sure that it's value is set to   true

Hi &nbsp; David Florence &nbsp; !<BR> Would you please check to see if &nbsp; Java'''Script''' &nbsp;(not to be confused with &nbsp;'Java' ) <BR>is enabled:<BR> Type in the address bar &nbsp; '''about:config''' (promise to be careful) Type &nbsp; 'javascript' &nbsp; and look for '''javascript.enabled''' and make sure that it's value is set to &nbsp; '''true'''