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Firefox crashes

Kuphostiwe

Firefox has been crashing on start-up for the last couple of weeks. I've tried a clean install, refresh, and safe mode without success. The only time(s) I've been able to get it to open and run is when I click Options quick enough and uncheck "Use hardware acceleration when available." In that case, Firefox works fine the rest of the day, even after enabling all my plug-ins; however, when I try to open it the next day it's back to crashing over and over. When I do get it to stay open long enough to uncheck "Use hardware acceleration when available" it will work OK. As I enable each plug-in, I close and re-open Firefox to check that a particular plug-in isn't causing a problem. I've had to resort to Internet Explorer quite often because I can't get Firefox to open and I HATE IE. I've used FF too many years to give up on it. I'd appreciate any help you can provide. NOTE: I also tried reverting back to 47.0,1 and experienced the same problem. I'm running Windows 10 Pro, 64bit I've got 32GB of Ram Intel i7-2700K CPU @ 3.50Ghz 21TB Storage MB: GA-Z68X-UD7-B3 Latest Crash Report: 2016-09-02 150223\12963304_938115019643597_2110733719_n  ?

Firefox has been crashing on start-up for the last couple of weeks. I've tried a clean install, refresh, and safe mode without success. The only time(s) I've been able to get it to open and run is when I click Options quick enough and uncheck "Use hardware acceleration when available." In that case, Firefox works fine the rest of the day, even after enabling all my plug-ins; however, when I try to open it the next day it's back to crashing over and over. When I do get it to stay open long enough to uncheck "Use hardware acceleration when available" it will work OK. As I enable each plug-in, I close and re-open Firefox to check that a particular plug-in isn't causing a problem. I've had to resort to Internet Explorer quite often because I can't get Firefox to open and I HATE IE. I've used FF too many years to give up on it. I'd appreciate any help you can provide. NOTE: I also tried reverting back to 47.0,1 and experienced the same problem. I'm running Windows 10 Pro, 64bit I've got 32GB of Ram Intel i7-2700K CPU @ 3.50Ghz 21TB Storage MB: GA-Z68X-UD7-B3 Latest Crash Report: 2016-09-02 150223\12963304_938115019643597_2110733719_n ?

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Wacom Dynamic Link Library
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Amazon MP3 Downloader Plugin 1.0.17
  • Citrix Online App Detector Plugin
  • DIRECTV Player Plugin
  • DYMO Label Framework Plugin
  • Zeon PDF Plugin For Mozilla
  • ETProPlugin
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • LastPass Plugin
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Package Installer & Install Conduit
  • NPWLPG
  • Photodex Presenter Plugin 7,00,0,3518
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 22.0 r0
  • VLC media player Web Plugin
  • Plugin for Wacom tablets.
  • iTunes Detector Plug-in
  • npIPCReg DLL - 3.1.0.9

Isisebenziso

  • Firefox 47.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/47.0.1/WINNT/en-US/

Izandiso

  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • Firefox Hotfix 20160826.01 (firefox-hotfix@mozilla.org)
  • IDM integration 6.25.25 (mozilla_cc2@internetdownloadmanager.com)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0.2 (firefox@getpocket.com)
  • RoboForm Toolbar 7.9.18.0 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • E-Web Print 1.23.00 (e-webprint@epson.com) (Akusebenzi)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Akusebenzi)
  • Virtual Account Numbers for Firefox 3.8.0.10 (citius@orbiscom) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce GTX 560 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x1200
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 15683842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 0 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 ]
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 10.0.10586.494
  • driverDate: 11-13-2015
  • driverDate2:
  • driverVersion: 10.18.13.5900
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Yebo
the-edmeister
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Kuphostiwe

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] Windows key + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

You can find more information and troubleshooting steps in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash. #On the keyboard, press [Windows] [[Image:Windows key]] + [R]. This should bring up a Run window that contains a text field. #In that text field, type '''%APPDATA%''' and press Enter. An explorer window should open. #From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''. #Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window. #Open the most recent 5 files with a text editor and copy the IDs. #Paste each ID with '''bp-''' into the reply window on the forums. You can find more information and troubleshooting steps in the [[Firefox crashes]] article.