Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Message displays that Firefox is not up to date, however it is the latest version. How to fix?

  • 3 uphendule
  • 1 inale nkinga
  • 20 views
  • Igcine ukuphendulwa ngu FredMcD

7korchen
7korchen
more options

I keep receiving messages that Firefox is not up to date on both the Mozilla support page and other pages as well. I check the about screen and downloaded the current version and install,however I am still seeing these messages. I also uninstalled and reinstalled Firefox with the same outcome.

Would you have any suggestions?

Thanks for your time!

I keep receiving messages that Firefox is not up to date on both the Mozilla support page and other pages as well. I check the about screen and downloaded the current version and install,however I am still seeing these messages. I also uninstalled and reinstalled Firefox with the same outcome. Would you have any suggestions? Thanks for your time!
Ama-screenshot ananyekiwe

Okulungisiwe ngu 7korchen

All Replies (3)

philipp
philipp
  • Moderator
more options

hi 7korchen, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 42. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

7korchen
7korchen Umnikazi wombuzo
more options

Thanks Philipp!

The resetting of the user agent worked.

FredMcD
FredMcD
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.