Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't sync tabs

  • 6 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu howleyj

more options

When I click on Synced Tabs in the account menu, it says that there are no Synced Tabs, no matter how long I've been logged in or whether I've manually clicked to sync. My Sync Preferences are set to sync tabs. This wasn't a problem before I upgraded from OS X 10.6 (Snow Leopard) to 10.11 (El Capitan).

All Replies (6)

more options

Are you having the same problem on the other devices that you have connected to that Sync account?

Or just the device that you updated from OS X 10.6 (Snow Leopard) to 10.11 (El Capitan)?

more options

I don't have any other devices, just the OS X laptop.

more options

Sync isn't intended to be used with one device. No tabs to be synced with no other devices on that Sync account.

Synced Tabs is for Show tabs from other devices. Hover over the Synced Tabs button and you'll that wording appear in the tooltip.

more options

Interesting, thanks. So it was just a lucky break that it saved my tabs before, even though I was still only using the one device? (It was a lifesaver in dealing with a mysterious bug that would crash and refresh Firefox at random.) Or is there a way that it ought to still work?

more options

Firefox automatically saves open Tabs when Firefox is closed, but that has nothing to do with Sync but rather with the Session Restore feature.

https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time

https://support.mozilla.org/en-US/kb/restore-previous-session

more options

Thanks. If that's the case, then it's odd that my tabs would, in fact, show up in Synced Tabs before. I definitely found it useful, given that my mysterious Firefox bug seemed to include wiping my Session Restore info as well.

(Incidentally, the same history/tabs/preferences-wiping random-refresh problem has happened at least once since I upgraded to OS X 10.11.6. I've never had this problem with Firefox on any other machine.)