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HOW CAN i FIND OUT THE SOURCE OF AN EMAIL

Kuphostiwe

On my previous email server I just had to right click an email and click on properties to find out where the email had come from I cant do this in thunderbird. Why?

On my previous email server I just had to right click an email and click on properties to find out where the email had come from I cant do this in thunderbird. Why?

Isisombululo esikhethiwe

We need to mend your Inbox. That help is giving you a different way to get to View Source which isn't really what you are looking for. Ctrl+u will show the message source.

But the first thing to sort out is why you can't find the "From:" column. The "From:" column satisfies my need to identify untrustworthy senders in 99.9% of cases.

View|Headers|All is another useful switch, but most of us wouldn't choose to have it switched on all the time; it fills the screen with largely unnecessary data.

The addon suggested by gnospen is interesting, but it seems to affect just the display within the message pane, and I think that you want to see it in the Inbox - and even if I'm wrong here, you should at least be able to choose whether or not to see the sender in you Inbox. It ought to be there by default.

Please post a screenshot of your Inbox. If you use Windows you should have the Clippings Tool provided by Microsoft to simplify the process.

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Matt
  • Top 10 Contributor
  • Moderator
3290 izisombululo 22729 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Do you mean the message source with the headers. Ctrl+U.

Do you mean the message source with the headers. Ctrl+U.

Umnikazi wombuzo

No I want to know the email address of the sender used to get this on my last email server by right clicking the email and then clicking properties.

No I want to know the email address of the sender used to get this on my last email server by right clicking the email and then clicking properties.
Toad-Hall
  • Top 10 Contributor
1808 izisombululo 12184 izimpendulo
Kuphostiwe

The 'FROM' column should say who it is from.

This will be either the display name you have selected in your address book or the display name added by the sender or the email address if sender did not add it or if you have not selected it in your address book.

When you select an email to read, the FROM info will either show:

  • the Display Name with a yelow star - in which case hover over the display Name to see email address as a pop up.
  • the email address plus name if added by sender and an outlined star.

If you want to see all hidden sender info then do as Matt advised. Alternatively:

select email to read in Message Pane click on the 'More' button and select 'View Source' or 'View' > 'Message Source'

The 'FROM' column should say who it is from. This will be either the display name you have selected in your address book or the display name added by the sender or the email address if sender did not add it or if you have not selected it in your address book. When you select an email to read, the FROM info will either show: * the Display Name with a yelow star - in which case hover over the display Name to see email address as a pop up. * the email address plus name if added by sender and an outlined star. If you want to see all hidden sender info then do as Matt advised. Alternatively: select email to read in Message Pane click on the 'More' button and select 'View Source' or 'View' > 'Message Source'
Toad-Hall
  • Top 10 Contributor
1808 izisombululo 12184 izimpendulo
Kuphostiwe

You could also select to see full headers: 'View' > 'Headers' > 'select 'All'

You could also select to see full headers: 'View' > 'Headers' > 'select 'All'

Umnikazi wombuzo

where is the from column? Where is view headers select all?

where is the from column? Where is view headers select all?
user01229325 2241 izisombululo 10216 izimpendulo
Kuphostiwe

where is the from column?

Click the icon at the right end of the header bar and turn on FROM if not already showing.

Where is view headers select all In the Menu system under View.

''where is the from column?'' Click the icon at the right end of the header bar and turn on FROM if not already showing. ''Where is view headers select all'' In the Menu system under View.

Umnikazi wombuzo

clicked on end of bar could'ent see no from to turn on.

clicked on end of bar could'ent see no from to turn on.
user01229325 2241 izisombululo 10216 izimpendulo
Kuphostiwe

No idea where you are looking but it is there in every Thunderbird window. Maybe a picture will help.

No idea where you are looking but it is there in every Thunderbird window. Maybe a picture will help.

Umnikazi wombuzo

Where it says from on your picture it says subject on mine is this the same as from?

Where it says from on your picture it says subject on mine is this the same as from?
Zenos 2265 izisombululo 12258 izimpendulo
Kuphostiwe

Airmail has shown you where to go to select the From column. I don't know what else can be done to help you.

Airmail has shown you where to go to select the From column. I don't know what else can be done to help you.
Matt
  • Top 10 Contributor
  • Moderator
3290 izisombululo 22729 izimpendulo
Kuphostiwe

tontoe0 said

Where it says from on your picture it says subject on mine is this the same as from?

I suggest you read the whole list and locate "from" in it. If you think it is not there I suggest you post your own picture of the relevant page, so others can see the omission.

''tontoe0 [[#answer-895477|said]]'' <blockquote> Where it says from on your picture it says subject on mine is this the same as from? </blockquote> I suggest you read the whole list and locate "from" in it. If you think it is not there I suggest you post your own picture of the relevant page, so others can see the omission.

Umnikazi wombuzo

I dont know how to post a picture.

I dont know how to post a picture.
Zenos 2265 izisombululo 12258 izimpendulo
Kuphostiwe
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
hesprit 0 izisombululo 10 izimpendulo
Kuphostiwe

tontoe0,

Follow the second part of the first post from Toad-Hall:

"Alternatively:

select email to read in Message Pane click on the 'More' button and select 'View Source' or 'View' > 'Message Source'"

Double click on the message you want to check the information on and it will open in a new tab in Thunderbird. On that new tab, at the top of the message to the right you will see a button labeled "More" with a down arrow. Click that button and select "View Source." You will get the same panel that you got from "Properties" on your previous email software.

tontoe0, Follow the second part of the first post from Toad-Hall: "Alternatively: select email to read in Message Pane click on the 'More' button and select 'View Source' or 'View' > 'Message Source'" Double click on the message you want to check the information on and it will open in a new tab in Thunderbird. On that new tab, at the top of the message to the right you will see a button labeled "More" with a down arrow. Click that button and select "View Source." You will get the same panel that you got from "Properties" on your previous email software.
Gnospen 233 izisombululo 1920 izimpendulo
Kuphostiwe

Or you could install an add on Email-address in mail header

Or you could install an add on [https://addons.mozilla.org/en-US/thunderbird/addon/eaimh/?src=search Email-address in mail header]

Umnikazi wombuzo

how do I do that?

how do I do that?
Zenos 2265 izisombululo 12258 izimpendulo
Kuphostiwe

All well and good, but we don't (or shouldn't) need addons just to see standard Thread Pane columns. And Message Source is probably inappropriate to someone who seems to be struggling with the UI.

We need that screenshot. Possibly the "from" option is scrolled out of sight and the OP hasn't recognized the scroll buttons for what they are. Or the "from" is active but crushed out of sight. Either way, the screenshot would let us move forward on this.

All well and good, but we don't (or shouldn't) need addons just to see standard Thread Pane columns. And Message Source is probably inappropriate to someone who seems to be struggling with the UI. We need that screenshot. Possibly the "from" option is scrolled out of sight and the OP hasn't recognized the scroll buttons for what they are. Or the "from" is active but crushed out of sight. Either way, the screenshot would let us move forward on this.
Zenos 2265 izisombululo 12258 izimpendulo
Kuphostiwe

Do you have "Sender" or "Correspondents" in the list of columns? Either of these would be useful.

Do you have "Sender" or "Correspondents" in the list of columns? Either of these would be useful.

Umnikazi wombuzo

I cant follow the 2nd part of toad hall because I dont know where my more button is.

I cant follow the 2nd part of toad hall because I dont know where my more button is.

Umnikazi wombuzo

Hesprit thats it click the more button and I get the senders email address, thanks someone gave me an answer earlier but I never scrolled down so I could not see the senders address thanks to him to, and all the others who have tried to help still working on how to post a picture. Thanks again all.

Hesprit thats it click the more button and I get the senders email address, thanks someone gave me an answer earlier but I never scrolled down so I could not see the senders address thanks to him to, and all the others who have tried to help still working on how to post a picture. Thanks again all.